Help Desk Application
BFlow is a Web-based business workflow management and help desk tool. It features email and SMS notifications of tasks organized into arbitrarily complex business processes..
Platforms: *nix
License: Freeware | Size: 870.4 KB | Download (151): BFlow 1.1 Download |
InsTIL help desk software has a modular, pre-integrated set of six modules that allows you to choose the functionality your business needs, with scalability to address growing needs. InsTIL Service Desk is a comprehensive set of software product offerings designed to improve IT service levels and...
Platforms: Windows
License: Demo | Cost: $2490.00 USD | Size: 11.9 MB | Download (100): InsTIL Download |
Help desk software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management...
Platforms: Windows, Pocket PC, BlackBerry,iPhone,iPod,iTouch,Palm,Java
License: Demo | Cost: $1600.00 USD | Size: 10.97 MB | Download (104): sitewebdesk Download |
eBLVD is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve technical issues online with our easy-to-use trouble ticket system, remote diagnostics, remote screen sharing and remote control solution. Designed for single or multi-agent...
Platforms: Windows
License: Shareware | Cost: $59.00 USD | Size: 325 KB | Download (115): eBLVD Support Center and HelpDesk Download |
SMP is real-time and interactive PC inventory and help desk software for enterprises. SMP enables you to examine your hundreds or thousands of Windows PC's hardware and software automatically, manage risk by checking unauthorized changes, plan for future upgrade, solve technical issues, reduce...
Platforms: Windows
License: Freeware | Size: 1.26 MB | Download (51): SMP 2011 Download |
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
Benefits:
Improve customer service perception and satisfaction.
Increase accessibility through a single point of contact, communication,...
Platforms: Windows
License: Freeware | Size: 35.6 MB | Download (53): iHelpdesk Download |
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
Benefits:
Improve customer service perception and satisfaction.
Increase accessibility through a single point of contact, communication,...
Platforms: Linux
License: Freeware | Size: 35.6 MB | Download (58): iHelpdesk for Linux Download |
Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the...
Platforms: Windows, Other
License: Shareware | Cost: $29.95 USD | Size: 33.36 MB | Download (48): Job Log Download |
Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours youapos;re working for different departments, what types of problems you spend...
Platforms: Windows
License: Freeware | Size: 18.04 MB | Download (55): Mouse Tracks 2007 Download |
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control...
Platforms: Windows, Linux
License: Freeware | Size: 37.72 MB | Download (47): SysAid Help Desk and Inventory Download |
Track requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of computers, computer software, telephones and facility requests). Maintain historical records showing who requested the service, who resolved the issue and how long it took to...
Platforms: Windows, Other
License: Demo | Cost: $69.95 USD | Size: 17.53 MB | Download (516): Lucid Help Desk Download |
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
Benefits:
Improve customer service perception and satisfaction.
Increase accessibility through a single point of contact, communication,...
Platforms: Linux
License: Freeware | Size: 35.6 MB | Download (602): iHelpdesk for Linux 2.2 Build Download |
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
Benefits:
Improve customer service perception and satisfaction.
Increase accessibility through a single point of contact, communication,...
Platforms: Windows
License: Freeware | Size: 35.6 MB | Download (592): iHelpdesk 2.2 Build Download |
Atodus - Customer and Vendor is a complete, multi-user, customer database, and help-desk solution. Atodus - Customer and Vendor keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You also can log issues encountered...
Platforms: Windows
License: Freeware | Size: 1.06 MB | Download (507): Atodos - Customer and Vendor Download |
iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon.
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (59): iSupportCenter Download |
The project is a web based software made with PHP and MySQL to support a Help desk and a knowledge data base. It is posible to add new customers, modify customers, add new jobs/requests, modify jobs, make reports based in dates etc.
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (57): Knodesk Download |
The core of any Help Desk system is ticket management. The VI Service Desk allows you to put in place powerful routing/assignment, notification and escalation rules to effectively manage your daily service operation.
Features:
-Fully Web and Notes Client enabled
-End User Self Help...
Platforms: OS/2, Windows, Mac, *nix, Palm OS, Pocket PC, AS/400,Palm OS 6.0,RIM
License: Commercial | Cost: $900.00 USD | Size: 3.66 MB | Download (1092): VI Service Desk Download |
The Intranet Help Desk of the Future!
A leading new generation of enterprise software applications built from the ground up on Internet architecture, and for such applications, available for the first time ever on a 'try before you buy' basis.
Delivers comprehensive Help Desk, Knowledge Base,...
Platforms: Windows, *nix
License: Shareware | Cost: $499.00 USD | Size: 5.47 MB | Download (550): Auscomp IT Commander Download |
Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to handle customer support...
Platforms: Windows, Unix, Linux
License: Shareware | Cost: $25.00 USD | Size: 237.48 MB | Download (44): Webuzo for Trellis Desk Download |
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. The trouble call section can help organize your help desk by tracking computers out for repair,...
Platforms: Windows
License: Shareware | Cost: $149.00 USD | Size: 3.92 MB | Download (551): Computer Admin Pro Download |