Easy Help Desk
Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback....
Platforms: Windows
License: Shareware | Cost: $199.00 USD | Size: 218.17 MB | Download (545): NeuQs Help Desk Download |
Sky Blue Support Help Desk Software (SBS) is a flexable and powerful CRM solution that puts you in control of your customer support needs. SBS uses the very latest technologies, to provide you with an efficient and easy to use Customer Relations Management Tool.
Platforms: Windows
License: Demo | Cost: $300.00 USD | Size: 104 MB | Download (542): Sky Blue Support - Help Desk Software Download |
Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards for real time Tactical Management · Configuration Management ·...
Platforms: Windows
License: Shareware | Cost: $4995.00 USD | Size: 129.26 MB | Download (539): HelpSTAR - Help Desk Software Download |
Help Desk for IIS is a web-based help desk software solution for deliveringcustomer service and support. It easily installs on your web server as ISAPIextension for Microsoft Internet Information Services. You don't need anyadditional software for your customers or technicians except web...
Platforms: Windows
License: Shareware | Cost: $199.00 USD | Size: 4.11 MB | Download (532): Help Desk for IIS Download |
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been...
Platforms: Windows
License: Freeware | Size: 1.37 MB | Download (526): VersaSRS - HelpDesk - Service Desk - ITSM Download |
No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service...
Platforms: Mac
License: Freeware | Size: 147 MB | Download (521): Web Help Desk Software - Free Ed. (.dmg) Download |
The Customer Support module include the following functionalities:
- Customer/Contact Management:
Customer/Contact Detail Info, Phone, E-Mail, Addresses tracking,
Relationships between customers and contacts,
Interaction History for a given customer/contact,
Cases/Service Requests for a...
Platforms: Windows, Mac, *nix
License: Demo | Cost: $25.00 USD | Download (519): EB Suite Customer Support - Help Desk Download |
Track requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of computers, computer software, telephones and facility requests). Maintain historical records showing who requested the service, who resolved the issue and how long it took to...
Platforms: Windows, Other
License: Demo | Cost: $69.95 USD | Size: 17.53 MB | Download (516): Lucid Help Desk Download |
MySuite is a collection of web based business tools designed to create quality customer relations and to speed up and organize corporate communications. There are no signup fees, no termination fee and no long term contract. You can upgrade, downgrade or cancel at any time. These are modules that...
Platforms: Windows, Mac, Linux
License: Demo | Cost: $0.00 USD | Size: 976 KB | Download (513): mySuite Download |
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM.Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staffin real time, without the worry of costly long distance phone calls or the delays of...
Platforms: Windows, *nix
License: Demo | Cost: $799.00 USD | Size: 10.58 MB | Download (512): Help Desk Assistant - Enterprise IM Download |
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your...
Platforms: OS/2, Windows, Mac, *nix, Palm OS, Windows CE, Pocket PC, DOS, AS/400,Palm OS 6.0,RIM,Symbian,Handheld/Mobile Other,OpenVMS,Netware,BEOS,Java
License: Shareware | Cost: $147.00 USD | Size: 4.88 KB | Download (507): Omnistar Help Desk Software Solution Download |
Atodus - Customer and Vendor is a complete, multi-user, customer database, and help-desk solution. Atodus - Customer and Vendor keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You also can log issues encountered...
Platforms: Windows
License: Freeware | Size: 1.06 MB | Download (507): Atodos - Customer and Vendor Download |
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help"...
Platforms: Windows
License: Shareware | Cost: $799.00 USD | Size: 10.74 MB | Download (502): Help Desk Assistant for Enterprise IM Download |
Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved...
Platforms: Windows
License: Shareware | Cost: $29.95 USD | Size: 975 KB | Download (502): Macros Download |
Focalscope help desk ticketing and live chat software is a web based system which revolutionizes the way small to large businesses communicate and handle support and customer queries. Features such as SLA integration, personal & shared folders, ticket queues, ticket backlogs, instant messaging,...
Platforms: Windows
License: Shareware | Cost: $39.00 USD | Size: 14.98 MB | Download (501): Focalscope help desk ticketing and live chat software Download |
Organisations in virtually every industry sector rely on their IT systems to conduct business. The IT department’s ability to resolve technology issues and manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call...
Platforms: Windows
License: Demo | Cost: $750.00 USD | Size: 146.27 MB | Download (494): BELLEROPHON HD Download |
The Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account passwords/account flags via any web browser. One of the most common requests to your help desk is from users that have forgotten their passwords and need them reset. Organizations...
Platforms: Windows
License: Commercial | Cost: $2499.00 USD | Size: 5.41 MB | Download (491): Account Reset Console Download |
A Help Desk software has revolutionized customer service industry. ProProfs Help Desk, the cloud-based help desk ticketing system is powered by collaborative email. When agents operate collaboratively, there is faster ticket resolution. A delightful customer experience is an offshoot of ticket...
Platforms: Windows, Mac, *nix, Windows 7, Windows Server, Android, Pocket PC, Handheld, BlackBerry,iPhone,iPod,iTouch,Netware
License: Commercial | Cost: $49.00 USD | Size: 30 MB | Download (484): ProProfs Help Desk Software Download |
Facil HelpDesk is an customer support management system or help desk software for web sites, based in tickets, enabling users to track and manage their support requests faster, include articles with comments, email validation for registration, departaments, basic reports, etc.
FHD allows...
Platforms: Windows, *nix, Not Applicable
License: Commercial | Cost: $80.00 USD | Size: 3.63 MB | Download (476): Facil HelpDesk Download |
Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at...
Platforms: Windows
License: Shareware | Cost: $180.00 USD | Size: 4.97 MB | Download (463): Help Desk-99 Download |