Call Logging

Visual Rapport is an intuitive integrated visual communication console that provides real time employee telephone status, instant messaging, email, screen pop, call logging and file transfer all under one roof. Visual Rapport boasts a very dynamic interface that puts your communication... Platforms: Windows

HOW - Helpdesk Over Web aims to create an easy-to-use free and open source PHP helpdesk/call logging system via the Internet. It especially fits for small and medium business environments, which supports up to 200 users and hardware assets. Platforms: PHP

EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.Multiple support staff may share access to a common database hosted on a network resource or simply use the database on a local drive. A fully working... Platforms: Windows

SMDR+ call logging and reporting software for IP telephone systems. Includes a number of preset reports as well as an easy to use designer to create custom reports. SMDR+ also features a mapping feature that allows it to be used with almost any telephone system that supports SMDR call accounting.... Platforms: Windows

Call Corder records telephone conversations directly to your hard disk with a single push of button, optionally playing a legal disclaimer before recording (ideal for use in business environment). It stores calls as standard Windows sound files, adding a memo to allow fast and easy call... Platforms: Windows

WinTariff – it’s a program to collect and process information about telephone calls. The program receives data from the office PBX about date/time of the phone call, duration, dialled number, etc. WinTariff stores data to the hard disk of the computer and uses it later in course of the... Platforms: Windows

Caller ID shareware that's simple yet packed with features. Includes Pop up window, call blocking, call forward paging, call logging, wav sound by number and more. Great for avoiding telemarketers and Unavailable calls. Platforms: Windows

AnalogX CallerID can use any Unimodem/V-compatible voice modem that has Caller ID support to easily track incoming calls including: who is calling and their number (if available), how many calls have been received from this person, when the first and last calls were logged, and more. The program... Platforms: Windows

AMF Daily Planner & PIM is a super sleek, networkable, Internet-enabled, totally comprehensive personal information manager (PIM) for Windows. It includes a complete Rolodex-style contact manager, a full perpetual Calendar, and a sophisticated scheduling system for your appointments and events....

CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking,... Platforms: Windows

Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use. Core elements are: E Fast, easy call logging, easy call tracking, with the full history of all actions taken. E Easily assign logs to technicians E Logs are automatically set to a required... Platforms: Windows

NateOffice is a PHP-based flexible software package for contact management, project management, and team collaboration. Office features include call logging, time tracking, and task management. It features bookmarks, document libraries, calendars, wikis, forums, & more. You can track contacts,... Platforms: Windows, Mac, *nix, PHP, BSD Solaris

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording.... Platforms: Windows

PBX Call Tarifficator is a call accounting and billing system, which helps you to manage all the telephone traffic via your office switching system. It can count all local and toll calls, placed from PBX extentions and print detailed cost reports. PBX Call Tarifficator is flexible and very easy...

PBX Call Tarifficator Pro is a call accounting and billing system, which helps you to manage all the telephone traffic via your office switching system. It can count all local and toll calls, placed from PBX extentions and print detailed cost reports. PBX Call Tarifficator Pro is flexible and... Platforms: Windows

Program replaces standard unuseful Windows' screensaver. When call is received, program will ring through sound card, show name and number and log a call. Besides that, program will show current day and time on a screen. Platforms: Windows

The VRS is a multiple channel voice recording application. Typical Applications: ~ Telephone line recording (call recording) ~ Radio station logging ~ Radio communication recording ~ Control room recording ~ Other specialized applications General Features: ~ Records up to 32 audio channels... Platforms: Windows

Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in... Platforms: Windows

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call... Platforms: Windows

Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your... Platforms: Windows