Call Center Project Management

Virto Project Management is a ready-to-use template for managing SharePoint projects of different types. The solution is intended for organizations of various types that plan to implement project management based on SharePoint portal. Key Features: Project Time Tracking Single...

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-call...

Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are...


Platforms: Windows, Other

Critical Path project management planning tool, an inexpensive alternative to Microsoft Project. Calculates Early Start, Late Start, Early Finish, Late Finish, Float (Slack) and identifies Critical Path activities. Calculates and summarizes resource costs. Shows all project data in a...


Platforms: Windows

Project Management Methodology with software tools, templates and processes for Project Managers. It's also perfect for project management consulting and project management training. Whether you want to manage a project, consult or train in project management, MPMM will help you to succeed. You...


Platforms: Windows

RationalPlan Project Management Software is a powerful project management software designed to assist project managers in developing plans, allocating resources, tracking progress, managing budgets and analyzing workload. Useful for project planning, project scheduling and project tracking. If...


Platforms: Windows, Mac, *nix, Other,Java

Use this project planning software to plan your projects for your business. It is quick and easy to get started. Simply open the project management templates included to get a view of what you need to create. Create your task list and schedule tasks by setting the planned start and finish dates...


Platforms: Windows, Other

Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your...


Platforms: Windows

For a project to be successful it has to be planned and managed so that the project objectives are achieved. A comprehensive plan ensures adequate planning for all the aspects that are necessary for project success. A plan is used to execute the project and to monitor and control it. After...


Platforms: Windows

eXtreme Project Management Tool offers a project management tool using eXtreme Programming principles.. Tegonal offers a powerfull LBS platform based on WLAN technology


Platforms: *nix

TaskMerlin is an intuitive and easy-to-use project management software and task management software tool. Task Merlin makes it simple to organize projects, schedules, Gantt charts, tasks and to-do lists. Designed to boost individual productivity and foster team collaboration over an office...


Platforms: Windows

InLoox - project management integrated in Microsoft Outlook. The project management software InLoox operates within Outlook, simplifying and combining the organization of projects, documents, resources and budgets. InLoox provides highly effective support for everyday standard business processes:...


Platforms: Windows

The consummate management software, PST's ManagePro combines project management, task management and performance management tools into a single application. One work space for the entire organization to stay on top of projects and tasks, in-touch with people and focused on what's priority....


Platforms: Windows

Project Management Methodology with software tools, templates and processes for Project Managers. The MPMM Educational Edition is specifically designed for lecturers and students. It provides a complete methodology for managing small projects. It steps you through the entire Project Life Cycle by...


Platforms: Windows

Project Management Library (for Windows Forms and .NET 2.0) contains project management related Windows client components, such as task and resource based Gantt Chart and project management controls and related classes, with standard appearance and behavior customizable settings, task and...


Platforms: Windows

InLoox - project management integrated in Microsoft Outlook. The project management software InLoox operates within Outlook, simplifying and combining the organization of projects, documents, resources and budgets. InLoox provides highly effective support for everyday standard business processes:...


Platforms: Windows

Comindwork is online project management software that includes: * Project Management - Creating project tasks, build schedule, Gantt charts, milestones, project risks, manage issues, task management * Collaboration and Blog - Enable structured and informal communication about the project issues,...


Platforms: Windows, Mac, Unix, Linux, Palm OS 5.0, Palm OS 6.0, Pocket PC

The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include historical records, archiving, call...


Platforms: Windows, Other

Powerful but easy to learn and easy to use Project Management Software. Uses Critical Path Method (CPM). Tracks schedule, labor, and materials. Uses both Schedule and Cost Work Breakdown Structure (WBS). Gantt charts include detail, WBS Summary and varying summary level within a chart. Optional...


Platforms: Windows

VIP Project Management Solution is a professional client/server software for project management. Project management tool which increases your personal and project group productivity. It changes the way you manage project tasks and resources for better. Our project management tool: - helps you...


Platforms: Windows