Call Center Command Center Model

TrackStudio is a hierarchical issue tracking and bug tracking system, created specifically for software development companies. Our customers enjoy five unique benefits that allow them to maximize their developers productivity, reduce the cost of management, and introduce standardized bug tracking...

Trixbox enables even the novice user to quickly set up a voice over IP phone system. Trixbox can be configured to handle a single phone line for a home user, several lines for a small office, or several T1s for a million minute a month call center. Whats New in This Release: - The trixbox...

Administration: Checklan Basic Manages services (Status, remote start, remote stop, remote shutdown), printers (Error status, printing status, printer status), Processes (view, create, kill...), Shares (view, create, delete ...), Sockets and provides new reports (capture, print...)....


Platforms: Windows

Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares. Checklan Alerter allows you to prevent outages on your servers, survey your...


Platforms: Windows

Crib Sheet is a server application for companies where operators at workstations need fast access to stock texts or graphics. For example... Where medical staff need to paste stock texts into Meditech software. Where tele-sales staff need to view scripts. Where operators need to view...


Platforms: Windows, Windows 7, Windows Server, Other

Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL...


Platforms: Windows

Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your...


Platforms: OS/2, Windows, Mac, *nix, Palm OS, Windows CE, Pocket PC, DOS, AS/400,Palm OS 6.0,RIM,Symbian,Handheld/Mobile Other,OpenVMS,Netware,BEOS,Java

A very simple, fast, friendly contact management phone book software with printing ability, phone dialer integration, backup/restore features, moving/copying contact cards. Easy to understand screen layout. Perfect for sales leads, customer database, vendor database, business/personal contacts,...


Platforms: Windows

Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at...


Platforms: Windows

PhraseExpress manages your frequently used text snippets in customizable categories for quick access. PhraseExpress saves hours of typing. It is the ideal solution for personnel in office, technical support, customer care, help desk, call center and medical or legal transcription settings. The...


Platforms: Windows

SprinxCRM is a full featured CRM solution. Contact information, relationships, business opportunities, orders, sales activities, marketing campaigns, planning, reporting and more can be handled by SprinxCRM helping You make the right decisions. Integrated with major business registers, email...


Platforms: Windows

Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares. Checklan Alerter allows you to prevent outages on your servers, survey your...


Platforms: Windows

CapiFax is an ISDN-based network fax application which can support from 2 to 30 connections at one time. CapiFax runs with all 32-bit and 64-bit Windows versions, including Windows Server 2003 and 2008/R2. Suitable ISDN adapters, depending on the OS and the required channels, are e.g....


Platforms: Windows

Wireless Dev Studio is an ActiveX DLL that allows you to fully handle GSM, GPRS, HSCSD and UMTS modems. Easily integrable into any application written in whichever language that supports ActiveX technology (Visual Basic, Visual C++, .NET, Borland Delphi, Power Builder, etc..), Wireless Dev Studio...


Platforms: Windows

Ideal for any country-wide business, US County Zoom Map 2.0 shows the interactive USA map with all counties and provides a range of customization options to suit almost any requirements. The map installs fluently and doesn't need much time to configure it thanks to a plain XML file. Texts &...


Platforms: Windows, Mac

Here comes one more challenging yet interesting topic to tide over. The requirement goes something like this: You have some sources, let it be some sales data or some Call center data coming from different sources. Data can be of different media. But you are able to load it in your staging tables...


Platforms: Windows

The Voice2Phone Auto Dialer Operator, also known as a Predictive Dialer, is used by motivated businesses of all types to better manage outgoing calls intended to contact customers, collect on delinquent accounts, or generate revenue through direct sales calls. Instead of investing in expensive...


Platforms: Windows

Brekeke PBX is an award-winning Business IP Phone System that provides robust, high performance, and intelligent IP-PBX (PABX) functionality. Brekeke PBX is feature rich and fully scalable to meet the needs of any size organization. Brekeke PBX solutions are flexible and affordable, from Basic...


Platforms: Windows

NEW IN V4: Remote Screen Sharing inside of a chat. A completely NEW approach for providing website based live chat software! By combining Live Person (Live Chat Software), Trillian (IM Aggregation), Webtrends (Analytics), and Skype (VoIP) all into one program, we have created a new live chat...


Platforms: Windows

Our technology will help you to distinguish the language spoken. We will allow you to automatically route the valuable call to someone in your company who speaks the language or to a software that can analyze it, and we will make the process fast. If you are in the security/defense sector, our...


Platforms: Windows