Avaya Call Center
Automatic call center: allows to make a large number of supervised or not supervised outbound telemarketing calls. auto/manual play/read,record,schedule calls,Skype/VoIP dialer This program is specifically designed for: * small businesses conducting surveys * * church and community announcements...
Platforms: Windows, Other
License: Shareware | Cost: $125.00 USD | Size: 2.58 MB | Download (54): Auto Dialer Pro Download |
asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features.First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same time, the user client (browser) analysis the data,...
Platforms: PHP
License: Freeware | Size: 473.77 MB | Download (44): asterCRM for Scripts Download |
Simple Help Desk is a php based free help desk call center system for your web site or internal web page. End users can create a account and submit new trouble tickets, and also view their past trouble tickets.Administrators resolve trouble tickets, special administrators can be assigned to only...
Platforms: PHP
License: Freeware | Size: 102.4 KB | Download (44): Simple Help Desk Software - A Free PHP Web App Download |
Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause.
Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in...
Platforms: Windows
License: Shareware | Cost: $35.00 USD | Size: 1.77 MB | Download (192): Voice Call Download |
LIVECHAT Contact Center is a online customer support application. LIVECHAT Contact Center enables fast and intuitive contact between customer, who visits company web site, and its employee. It also allows receiving information about customers activities what ensures invaluable knowledge source in...
Platforms: Windows
License: Commercial | Cost: $33.00 USD | Size: 6.69 MB | Download (135): LIVECHAT Contact Center Download |
Calling-Us Professional is the unified messaging solution for highest claims. ISDN hardware must support CAPI. Here is a list of some features: Answering equipment, message request, Voice-to-eMail, PC-Telephone, Call forwarding, Callback, Callthrough, Serial-voice-messages, Serial fax, Fax...
Platforms: Windows
License: Shareware | Cost: $349.00 USD | Size: 19.86 MB | Download (447): Calling-Us Professional ISDN-Suite Download |
Tariscope is a call accounting software and telecom billing supporting all major PBXs, VoIP softswitches and routers. It can be used for centralized call accounting of enterprise telecommunication systems.
Tariscope can interact virtually with any hotel system.
Tariscope allows user to...
Platforms: Windows
License: Shareware | Cost: $91.05 USD | Size: 68.06 MB | Download (229): Tariscope Download |
Way2calls Hi-Phone products family are External USB / RS232 Plug and Play CTI (Computer Telephony Integration) Devices. Any software application or web page integrating a Hi-Phone device, can have full-featured Telephony functionality such as Make call, Answer-incoming call, Call Progress...
Platforms: Java
License: Freeware | Size: 1.25 MB | Download (53): Way2call Hi-Phone USB Java Telephony API (SDK) JAVA Library with JNI wrapper DLL Download |
Modern business is heavily relied on automatic telephony solutions. Managing customers' calls and providing support using voice lines is one of the most important tasks every business has to accomplish. The technology today offers various solutions, however most of them are very complicated,...
Platforms: Windows
License: Shareware | Cost: $150.00 USD | Size: 478 KB | Download (242): AutoSecretary Download |
What can be done with VTapi ActiveX Control: Detect Caller ID on incoming calls, Make and answer telephone calls, Detect DTMF key press tones, Generate DTMF tones, Execute any commands on modem, Build computer telephony integration systems (CTI), Interactive voice response systems (IVR), Voice...
Platforms: Windows
License: Shareware | Cost: $139.00 USD | Size: 286 KB | Download (286): VTapi ActiveX Download |
A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, and your sales. All this, and...
Platforms: Windows
License: Freeware | Size: 6.36 MB | Download (238): ChatStat Customer Interaction System Download |
4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Service Providers, businesses of all sizes, call centers and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a...
Platforms: *nix
License: Freeware | Size: 3 KB | Download (127): 4PSA VoipNow Express Download |
The Mizu browser Webphone (WebSIPPhone) is a lightweight standard based VoIP web phone software that can be run from the browsers, embeddable in your website. Based on the industry standard SIP protocol, it is compatible with all VOIP devices and services. It can call any other SIP soft phone...
Platforms: Windows, Mac, *nix, Windows 7, Windows Server, OpenVMS, Handheld, Other,Java
License: Demo | Cost: $500.00 USD | Size: 3.22 MB | Download (197): Mizu Webphone Download |
AMIgo is a suite of .NET Components and User Controls that offers a high level access to the Asterisk Manager Interface (AMI).
AMIgo offers a high level access to the AMI and allows to remotely monitor, control and setup any Asterisk® open source PBX software system, version 1.2 and up (1.4...
Platforms: Windows, Other
License: Demo | Cost: $100.00 USD | Size: 2.86 MB | Download (126): AMIgo Download |
Who Calls uses your modem to detect the CallerID of a calling party. Caller ID (caller identification or CID, and more properly calling number identification CNID, also known as CLID=calling line identity or CLIP=calling line identification presentation) is a telephone service that transmits the...
Platforms: Windows
License: Freeware | Download (63): Who Calls Download |
Focalscope help desk ticketing and live chat software is a web based system which revolutionizes the way small to large businesses communicate and handle support and customer queries. Features such as SLA integration, personal & shared folders, ticket queues, ticket backlogs, instant messaging,...
Platforms: Windows
License: Shareware | Cost: $39.00 USD | Size: 14.98 MB | Download (501): Focalscope help desk ticketing and live chat software Download |
Quickly and easily add real-time customer support and service to your web-site. Allows your pre-sales and support personnel to monitor your site visitors. It allows either party to initiate an online chat session and provides a comprehensive set of features, including: pre-made messages, 100%...
License: Shareware | Cost: $0.00 USD | Size: 3.25 MB | Download (262): Velaro/Support Chat Client Download |
The Query Tool is a powerful data mining application that allows you to perform data analysis upon any OLEDB datasource.
You can perform a range of flexible data mining functions upon your data, produce Charts, Summaries and X-Tab reports as well as export your data to a number of different...
Platforms: Windows
License: Shareware | Cost: $150.00 USD | Size: 4.72 MB | Download (147): The Query Tool Download |
WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed.You may also use it to display information in an external...
Platforms: Windows
License: Shareware | Cost: $32.00 USD | Size: 1.35 MB | Download (155): WhoCalls Download |
Customer Database Pro (CDB) is a complete multi-user customer database and helpdesk solution. CDB keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You can also log issues encountered by your customers and their...
Platforms: Windows
License: Shareware | Cost: $99.00 USD | Size: 4.56 MB | Download (481): Customer Database Pro Download |