Advanced Call Center Technology

Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your... Platforms: Windows

CCManager, a proactive defense system, is developed based on the research achievement of malicious code and the deficiency of traditional anti-virus software. It integrates proactive defense, safety reinforcement, automatically recovery as a whole, with special anti-virus technology to realize... Platforms: Windows

Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives... Platforms: Windows

Use pro-level tools to mix audio and video for live DJ performances, webcasts, or unattended playback. MixMeister Pro DJ software enables you to import thousands of audio and video files (in MP3, WAV, WMA, AVI, MPG, and other formats), analyze them, and then easily create the perfect mix.... Platforms: Windows

Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL... Platforms: Windows

Designing stunning DVDs is now a snap with intelligent DVD authoring software CyberLink PowerProducer 3 Encore. Packed with smart authoring features and new magical editing tools, even novice users are ensured top- caliber results when creating DVDs just like DVD professionals. Begin by capturing... Platforms: Windows

Goupion is a web-based Enterprise Groupware and CRM platform for companies and project teams. The product philosophy of Groupion is based on the idea that the biggest potentials for synergy effects and raising efficiency exists in the contact areas of different functions and divisions. The... Platforms: Windows, Unix, Linux

A very simple, fast, friendly contact management phone book software with printing ability, phone dialer integration, backup/restore features, moving/copying contact cards. Easy to understand screen layout. Perfect for sales leads, customer database, vendor database, business/personal contacts,... Platforms: Windows

Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your... Platforms: OS/2, Windows, Mac, *nix, Palm OS, Windows CE, Pocket PC, DOS, AS/400,Palm OS 6.0,RIM,Symbian,Handheld/Mobile Other,OpenVMS,Netware,BEOS,Java

The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include historical records, archiving, call... Platforms: Windows, Other

Focalscope help desk ticketing and live chat software is a web based system which revolutionizes the way small to large businesses communicate and handle support and customer queries. Features such as SLA integration, personal & shared folders, ticket queues, ticket backlogs, instant messaging,... Platforms: Windows

SecureUninstaller - Completely removes any unwanted software from your PC, including applications that the standard Add/Remove feature cannot remove. It applies a heuristic approach to tracking down traces, entries and remnants of hard-to-remove software on your PC. Features: Advanced... Platforms: Windows

Recover files from heavily scratched, damaged or defective CD and DVD disks, USB flash drives, memory cards, floppy disks and other storage media. Elprime Media Recovery uses an advanced data recovery technology to access and recover unreadable files in Windows operating system. Elprime Media... Platforms: Windows

UniQFace is a biometric PC access application that enables users to login to their PC by using the most advanced face recognition technology. The user's image will be captured by the webcam, matched against the registered profile and identified by the application in less than 2 seconds. UniQFace... Platforms: Windows

Download the Mac multimedia digital version of Ordinary Heroes: Six Stars in the Window, the compelling, true story of six brothers serving in World War II. This is history as you've never seen it before! Watch as photos come to life as video! Listen to stirring speeches, watch WWII newsreels,... Platforms: Mac

Customer Database Pro (CDB) is a complete multi-user customer database and helpdesk solution. CDB keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You can also log issues encountered by your customers and their... Platforms: Windows

Absolute Log Analyzer is a client-based log processing solution designed for web traffic analysis. This easy for use and feature-rich tool can generate fast, effective reports of any kind and display them in a format that's easy to read and understand.Absolute Log Analyzer's reports gives you an... Platforms: Windows

Dictation Buddy is a Windows based program that records your voice from a microphone or telephone connection and saves the recording as a compressed sound file that you can play, edit, send, or publish.Dictation Buddy can be used to transcribe a recording or to record phone conversations from a... Platforms: Windows

PlanetDNS Client allows you to easily create an Internet Name for your computer that automatically tracks your current dynamic IP address. PlanetDNS Client utilizes advanced dynamic DNS technology to provide you with the equivalent of a static IP address without the need to ever again use an IP... Platforms: Windows

Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at... Platforms: Windows