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f2w helpdesk 1.6

  Date Added: June 02, 2010  |  Visits: 843

f2w helpdesk

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f2w helpdesk its a helpdesk support system based on requests (some people call them tickets), with a simple web interface. Requests can be classified into categories and assigned a priority. Categories are associated with specific well-defined problem areas, and f2w helpdesk provides a way to maintain an expert knowledge base of problems and solutions based on request categories. This is not the place to look for a system that will help you track every minute of your support technicians time. The emphasis is on quickly identifying problems, assigning them to the best person for the job, and helping that person keep track of what needs to be done..

Requirements: No special requirements
Platforms: Linux
Keyword: Base Education Helpdesk Knowledge Knowledge Base Miscellaneous Postgresql Requests Using A Zope
Users rating: 0/10

License: Freeware Size: 102.4 KB
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