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Ticketsmith 1.0 RC1

Date Added: January 11, 2010 | Visits: 1.284

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Ticketsmith project is an all-in-one, Web-based email support ticket system. Messages sent to your support email list are inserted into a database and cataloged for easy viewing on the Web. Replies, both staff and customer, are also cataloged, even though your customer uses a regular mail client. Other features include internal staff comments about tickets, fast sorting and searching capabilities, and email notification upon ticket receipt. Ticketsmith is the open-source support component of Voxel Dot Nets web hosting automation system, übersmith. Whats New in This Release: - fixed odd email character in comment summaries - added alt image attribute for better index/admin.php in text-only browsers - added quoted-printable decoding to ticket view - fixed grammar in My Tickets view with no tickets - fixed gateway bug with empty subjects and/or bodies - updated mailing list address in README - minor code cleanups. Ubersmith provides data center automation, integrated billing solutions, advanced infrastructure management and customer support for Web Hosts, ISPs, and Corporate IT

Requirements: No special requirements

Platforms: Linux

Keyword: Bug Tracking, Email, Programming, Support, Support Ticket System, System, Ticket, Ticket System, Ticketsmith

Users rating: 0/10

License: Freeware

Size: 20.48 KB

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