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SupportPortal 3.3

  Date Added: September 06, 2012  |  Visits: 2.805
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SupportPortal
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AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance.

Requirements: No special requirements
Release Date: April 17, 2012
Platforms: Windows 2000, Unix, Linux , WinServer
Keyword: Customer Support Downloads Forum Help Desk Software Helpdesk Itil Knowledge Base Live Chat News Online Service Desk Sla Support Ticket Software Web Based
Version 3.3 Changes: New application appearance and themes
Users rating: 0/10

License: Demo Cost: $99.00 USD Size: 2.77 MB
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