Windows Software / Business / Support Systems

BridgeTrak Help Desk Software 7.0 Build 161

Date Added: August 08, 2008 | Visits: 1.215

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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.

Requirements: No special requirements

Platforms: Windows 2000, Windows XP, Windows 2003

Keyword: Bridge, Bug Tracking, Call, Center, Customer, Desk, Help, Help Desk, Help Desk Support Software, Helpdesk, Issue, It, Management, Problem, Resolution, Service, Software, Support, Technology, Tracking, Winamp, Windows

Users rating: 0/10

License: Demo

Cost: $995.00 USD

Size: 2 GB

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