Download Shareware and Freeware Software for Windows, Linux, Macintosh, PDA

line Home  |  About Us  |  Link To Us  |  FAQ  |  Contact

Serving Software Downloads in 976 Categories, Downloaded 31.589.434 Times

Lokad Call Center Calculator 1.0.1179.0

  Date Added: August 29, 2008  |  Visits: 3.309
5 Stars5 Stars5 Stars5 Stars5 Stars

Lokad Call Center Calculator
Full screenshot

Report Broken Link
Printer Friendly Version


Product Homepage
Download (528 downloads)

Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your profitability.

Start optimizing staff levels with Lokad Call Center Calculator. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. Manually adjust staff levels when you know that events will impact your call center activity.

No statistical or mathematical knowledge required. Lokad provides forecasting as a service. The forecasts are performed on the Lokad servers. We continuously monitor and improve our forecasting models so that you do have to do it yourself.

Features:
-Call volume forecasts with our technology.
-Optimized staff levels (through Erlang C).
-Easy visualization of your call history.
-Native support of 3rd party applications.

Requirements: No special requirements
Release Date: August 15, 2008
Platforms: Windows 2000, Windows XP, Windows 2003 , Windows Vista Starter
Keyword: Call Center Capacity Erlang Forecast Forecasting Optimization Scheduling Staff Staffing Utilization Volume Workload
Users rating: 0/10

License: Freeware Size: 1.44 MB
LOKAD CALL CENTER CALCULATOR RELATED
Communication  -  PHP Call Center 0.2.7
PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.
 
Calculators  -  ErlangXLS 1.0
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other...
263.67 KB  
Communication  -  PHP Call Center for Scripts 0.2.7
PHP Call Center is a web-based application used to keep track of a company's incoming phone calls.It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.
30.72 KB  
Communication  -  asterCRM 0.043
asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features. First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same...
 
Entertainment  -  Radyo Call Center 1.1
IMI Conferences taraf?ndan hayata gecirilen Radyo Call Center 7/24 kesintisiz yay?nla cagr? merkezi cal?sanlar?na yeni bir alternatif bir iletisim platformu sunuyor. Turkiye'nin ilk ve tek cagr? merkezi radyosu, sektorel gelismeler, duyurular,...
1.2 MB  
Reference  -  One Night At Call Center 1.0.0.0
One Night @ the Call Center or ON@CC is a novel written by Chetan Bhagat and first published in 2005. The novel revolves around a group of six call center employees working in Connexions call center in Gurgaon, Haryana. It takes place during the...
3 MB  
Entertainment  -  One Night @ the Call Center 1.1.0.2
One Night @ the Call Center is a novel written by Chetan Bhagat and first published in 2005. The novel revolves around a group of six call center employees working in Connexions call center in Gurgaon, Haryana. The story takes a dramatic and...
1024 KB  
Phone Tools  -  Erlang Calculator 2.2
Erlang Calculator is a tabbed calculator that includes Erlang B, Extended Erlang B and Erlang C traffic calculators for dimensioning telecommunications trunk groups, calculating Voice over IP bandwidth and estimating staffing requirements of a...
44 KB  
Text Chat Clients  -  PrettyMay Call Recorder for Skype Basic 4.0.0.226
PrettyMay Call Center for Skype is a 100% software-based Skype IP PBX that replaces traditional proprietary hardware PBX / PABX. It allows Small Business to quickly and affordably implement a Skype IP PBX / PABX system with Auto-Attendant,...
5.5 MB  
Communication Tools  -  Axon Virtual PBx System 1.02
Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.
331 KB  
NEW DOWNLOADS IN BUSINESS, VERTICAL MARKETS
Business  -  Portable Efficient Sticky Notes 5.50.0.540
Throw away the traditional paper sticky notes and start using the completely free Efficient Sticky Notes! "Stick" your notes on the desktop and you can read important information at any time on the screen. It saves your money and saves your time!...
19.75 MB  
Business  -  Efficient Sticky Notes 5.50.0.540
Throw away the traditional paper sticky notes and start using the completely free Efficient Sticky Notes! "Stick" your notes on the desktop and you can read important information at any time on the screen. It saves your money and saves your time!...
15.24 MB  
Business  -  Efficient Reminder Free 5.50.0.540
Efficient Reminder Free is a professional cross-platform and handy appointment, meeting, holiday and event reminder software program. With her help, you will be able to catch up with your meetings, amaze your girl when dating her, pay each month's...
15.24 MB  
Business  -  Copper Point of Sale Software Free 3.00
Copper Free POS software provides businesses with a cash register system to store product information. Storing this information makes the checkout process much faster and more accurate. Copper Free easily records sales transactions, prints...
553.2 KB  
Business  -  Portable Efficient Notes Free 5.50.0.540
Efficient Notes Free is a cross-platform, easy-to-use and powerful memo and notebook software package. You can sync data across PCs and mobile phones. With Efficient Notes, you only need to manage your memos, notes and desktop sticky notes in...
19.78 MB  
Vertical Markets  -  NBL Product Sale 2 Free 2.1.0
NBL Product Sale is a Windows database-driven software designed for soho, small and medium size company, to manage and monitor sale process, include issue quotation, offer price and receive sale order Include feature: Master Editor: Store...
20.83 MB  
Vertical Markets  -  Viral Master List Builder 0.1
Here's How You Can Build A Highly Profitable Optin Mailing List Automatically By Harnessing The Proven Power Of Viral List Building Building your own list is essential if you want your own successful online business. But as you may have...
1.24 MB  
Vertical Markets  -  IFOP Nov2014
Free source code (OpenVMS COBOL) and documentation files of IFOP, a customized MRP II application (Manufacturing Resource Planning). This is a fully integrated and self-contained system, with hundreds of interrelated functions for production,...
2.86 MB  
Vertical Markets  -  MyRouteOnline Excel Add-in Route Planner 1.1
MyRouteOnline is an easy to use route planner that that allows you to plan routes from Excel spreadsheet. Excel Add-in that uploads addresses and saves time, fuel and money by helping you map multiple locations and find the best route. Online...
3.11 MB  
Vertical Markets  -  PriMus v500c
PriMus garantees integrated management of Price Books, Bills of Quantities and Rate Analysis. The program has specific features to address any kind of Estimating or Quantity surveying issue and is easier and more effective than any other...
68 MB