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Exact Field Service 2.0

Company: Exact
Date Added: June 16, 2014  |  Visits: 168

Exact Field Service
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Provide your field service engineers mobile access to all relevant information they need combined in an intuitive app.
The Exact Field Service app makes it possible for service engineers to fully manage their service activities.
This app is part of the Exact Service Management solution.

With the Exact Field Service app, service engineers have all work order information, customer service history, documents, service parts info, manuals etc. available in the field.

Key features:
Overview of planned service activities
Navigation to service address to optimize travel time
All information in hand for each service activity
Register the actual hours spent and materials used
Insight into detailed parts documentation leading to high first time fix rate and best possible service
View configuration details
View service history, repairs, warranties and more of the service configuration
Link pictures to the service activity
Have the customer sign off on service activities
The service report including customer signature stored as PDF
E-mail service slip directly to the customer from the iPad
The signed service order is ready for approval and can directly be invoiced

Requirements:
The Exact Field Service app is available as of Exact Synergy Enterprise Product Update 252 and Exact Globe Next Product Update 407.
As a user you need to have a professional role and/ or a service management role.
Requirements: iOS 6.0 or later. Compatible with iPad.

Requirements: No special requirements
Release Date: June 16, 2014
Platforms: iOS
Users rating: 0/10

License: Freeware Size: 16.4 MB
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