Windows Software / Network & Internet / Remote Computing Tools

Techinline Remote Desktop 1.1

Date Added: April 28, 2007 | Visits: 3.421

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Techinline is a next generation service, which makes remote support easier and much more affordable than ever before. It lets you remotely view, diagnose and resolve problems for your customers' problems around the world.
Give your technical support team the power to see what's happening on remote customers' desktops and then provide immediate help. Customers can request support directly from your web site, or you can instantly invite a customer already on the phone into a remote support session.
Your support sessions will take place with the reliability, security, and availability you expect and deserve. All communications are totally secure and private. The strong 128-bit encryption makes it nearly impossible to break in to session data.

Key benefits of remote support with Techinline tools :

Provide hands-on support without costly site visits
Avoid the need to travel offsite for most problems - and remove the frustrating back-and-forth communication of possible fixes over the phone.

Accelerate diagnosis and problem solving
View and control your customer's desktop. Diagnose problems and install patches or updates remotely.

Increase support revenue
Increase service contract renewal rate by offering better service without increasing cost of service delivery.

Improve your ROI
Shorten implementation and support time and increase billable time by doing more work remotely with Techinline Remote Desktop instead of traveling to the customer site.

Improve customer satisfaction
Give your customers "a single click" access to real-time support via the web. You can also instantly invite someone you're on the phone with into your support session for fast, reliable, and secure remote access support.

Requirements: No special requirements

Release Date: April 20, 2007

Platforms: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 , Windows Vista Ultimate

Keyword: Desktop Sharing, Online Support, Remote Access, Remote Assistance, Remote Control, Remote Desktop, Remote Support, Techinline

Version 1.1 Changes: Interface usability was enhanced; Minor issues were fixed.

Users rating: 0/10

License: Shareware

Cost: $20.00 USD

Size: 280 KB

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