Download Shareware and Freeware Software for Windows, Linux, Macintosh, PDA

line Home  |  About Us  |  Link To Us  |  FAQ  |  Contact

Serving Software Downloads in 976 Categories, Downloaded 30.069.818 Times

ServiceDesk Standard Edition 2014.2.0

  Date Added: September 04, 2014  |  Visits: 453
5 Stars5 Stars5 Stars5 Stars5 Stars

ServiceDesk Standard Edition
Full screenshot

Report Broken Link
Printer Friendly Version
Order Now

Product Homepage
Download (139 downloads)

ServiceDesk is simple ready to use software, useful for service oriented firms to systematically manage Service Contracts and Customer Complaints.

ServiceDesk
- Provide best after sales service
- Eliminate paperwork
- Reduce Turn around time by timely responding to customer complaints & queries
- Increase Customer Satisfaction and win more loyal customers
- Improve Product/Service Quality by addressing the recurring issues

ServiceDesk Features
Service Contract
Manufacturer, retailers or service provider can systematically manage service contracts and eliminate lot of paperwork.
Easily identify customers within Warranty, AMC or other contracts.
Track duration of contract and stay informed about the contracts that is active, expired or due for renewal.
Fetch customer contract and service history information at your finger tips while attending the service call.

Contract Management in ServiceDesk enables you to
- Create Contract
- Renew contract
- Track Contract status i.e. Expired or Active

Complaint Management
Reduce response time and increase customer satisfaction by tracking every single complaint right from registration, assignment to closure so it never goes unattended.

Complaint Management is quiet simple in ServiceDesk.

It covers 3 important stages i.e.
- Registering Complaint
- Assigning it to Service Executive
- Complaint Closure

The different stages of complaint gives you the insight on status of complaint whether it is solved or pending

Service Desk Installation
ServiceDesk is windows based application and can be easily installed
Just Download, Install and Get Started.

Requirements: No special requirements
Release Date: August 13, 2014
Platforms: Windows 2000, Windows XP, Windows 2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64, Windows 8, Windows Server, Win7 x32, Win7 x64, WinServer, WinVista
Keyword: Complaint Management Field Service Manager Field Software Help Desk Software It Service Desk Repair Management Software Service Center Software Service Contract Service Crm Service Desk Service Industry Software Service Software
Users rating: 0/10

License: Shareware Cost: $8.00 USD Size: 13.63 MB
SERVICEDESK STANDARD EDITION RELATED
Server Tools  -  Microsoft System Center Service Manager 2010
Microsoft System Center Service Manager 2010 is a flexible platform for automating and adapting IT Service Management best practices to your organization’s requirements. It provides built-in processes based on industry best practices for...
112 MB  
Utilities  -  WinServices 2.1.2.0
WinServices is an enhanced Windows Service Manager, that allows you to start/stop services, and view them by their current status (color coded), as well as sorted by dependency or service type. Also you can view and change all service data such as...
520 KB  
Password Managers  -  JiJi Help Desk Password Reset 6.0.8.0
Password Reset Manager - Web based Help Desk Password Reset manager, for users to change their AD passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password...
373.76 KB  
Networking Tools  -  PIA-Service Manager 1.0
PIA-Service Manager is a pay-per-use Internet Connection Management System that allows operators to offer fee based connections to Internet. It runs as a Windows 2000 service and only allows Internet access to client terminals that have been...
6.86 MB  
Networking Tools  -  Advanced Service Manager (ASM) 2.0
Advanced Service Manager (ASM) helps manage Services on NT machines, across the enterprise from a single machine at the same time. ASM provides a power-packed set of features to perform the basic as well as more advanced and complex operations,...
2.7 MB  
ActiveX Components  -  EC Software Help Suite 1.0
EC Software Help Suite complements the help functions of Borland Delphi and fills the gap between our flagship product Help & Manual and your application. 4 powerful components manage context sensitive help (similar to the help functions of MS...
520 KB  
Business  -  PSM: Pocket Service Manager 1.3
Created for Automotive Service Professionals the Pocket Service Manager contains a group of calculations necessary for keeping your service operation performing it's best. This app contains necessary calculations every General Manager,...
2.7 MB  
Business  -  Nexus Service Manager Mobile 2.0.0.0
Nexus Service Manager Mobile is a client application for service technicians to view what jobs are schedules for a selected day and view the job details. This application requires a connection to the customer's server running a Nexus Service...
1024 KB  
Finance  -  Free POS Software 2.0.2
Free POS Software is a modern POS (Point of Sale) software package especially designed for use by restaurants, bars, clubs, venues, lodges, eateries and other concerns involved in the hospitality industry. Free POS Software is free - this means...
957 KB  
Development Tools  -  IT Project Guide - Risk Management 1.1
IT Project Guide- Risk Management, project management with the focus on risk tracking and mitigation.Developed in PHP, MySQL, CodeIgniter and jQuery. Very ajax like making for a clean user interface. Web based Client and Team project management tool.
1.98 MB  
NEW DOWNLOADS IN WINDOWS SOFTWARE, BUSINESS
Windows Software  -  ClickCharts Pro Edition 2.14
Create flowcharts easily with this Windows software. Whether you're mapping out ideas, laying out the structure of your organization or creating UML diagrams, ClickCharts is the perfect user-friendly program to get you going. Simplify complex...
844.73 KB  
Windows Software  -  Edraw Max 9.0
Vector-based diagramming software with lots of examples and templates. Easy to create flow charts, organizational charts, business diagrams, science illustration, UML diagrams, BPMN diagram, circular diagram, process diagram, IDEF diagram, web...
259.45 MB  
Windows Software  -  BuzzBundle Enterprise 2.39.1
Arrange all social media activities in one application! BuzzBundle is #1 SMM tool that helps you manage your work easily. See the list of tasks you can do: - find all mentions about your product, comment, find new customers and increase your...
159.32 MB  
Windows Software  -  WebCam Monitor 6.2
WebCam Monitor turns your PC into a video surveillance system. Use any camera with WebCam Monitor to detect an intrusion or other unusual activity. When an alarm condition is detected, the program can sound an audible alarm, or quietly send...
25.92 MB  
Windows Software  -  PC Activity Viewer 1.0.0.70
PC Activity Viewer is a PC activity monitoring software that gives you access to live video and statistical information of all PCs on the network. PC Activity Viewer also allows you to record videos, take pictures, and run a wide range of tasks on...
3.54 MB  
Business  -  Pet Sitter 3.8
Pet Sitter is an easy-to-use powerful tool, perfect for those who run pet-sitting or dog-walking business and for those who simply want to take care of their animal companions properly. A comprehensive solution, the program allows creating the...
17.19 MB  
Business  -  Doxillion Plus Edition 2.71
Doxillion is a PDF converter to convert docx, doc, rtf, html, xml, wpd, odt, txt and other text file formats. Convert a single file or batch convert several PDFs at a time. Easily add Doxillion to your right click menu to add fast and simple...
1.45 MB  
Business  -  Doxillion Document Converter Free 2.71
Doxillion is a free PDF converter to convert docx, doc, rtf, html, xml, wpd, odt, txt and other text file formats. Convert a single file or batch convert several PDFs at a time. Easily add Doxillion to your right click menu to add fast and simple...
1.45 MB  
Business  -  Just Translate 10 10
Just Translate is the complete translation environment for language professionals who want to edit, review and manage translation projects as well as corporate terminology. Deliver world-class localized content to support your global sales and...
55.66 MB  
Business  -  PDF Content Split SA 3.16
PDF Content Split SA (Stand Alone version) can split on text information within the PDF, This is an ideal product if you had for example a PDF statement that needed splitting up on account number, PDF Content Split SA would do this with ease by...
15.51 MB