Windows Software / Business

Help Desk Assistant for Enterprise IM 1.0

Date Added: July 11, 2006 | Visits: 3.338

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Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the \"live help\" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies.

Requirements: pentium 3

Install Support: Install and Uninstall

Platforms: Windows 2000, Windows XP

Keyword: Akeni, Business Im, Chat, Conference, Corporate Im, Email, Enterprise Im, Help Desk, Instant Messaging, Live Help, Live Sales, Live Support, Network, Notification, Server, Web Chat

Users rating: 0/10

License: Shareware

Cost: $799.00 USD

Size: 10.74 MB

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