Download Shareware and Freeware Software for Windows, Linux, Macintosh, PDA

line Home  |  About Us  |  Link To Us  |  FAQ  |  Contact

Serving Software Downloads in 976 Categories, Downloaded 31.346.550 Times

LiveHelpNow Help Desk 1.1.1

  Date Added: August 11, 2013  |  Visits: 418

LiveHelpNow Help Desk

Report Broken Link
Printer Friendly Version

Product Homepage
Download (22 downloads)

LiveHelpNow Help Desk plugin/widget once installed will provide your business with must-have help desk functions: 1. Live Chat System 2. Trouble Ticket System 3. Knowledge Base SystemLiveHelpNow is reliable, trusted, responsive and award winning Help Desk Software. It will greatly benefit any online venture by increasing sales within the first week of utilization.Live Chat SystemExtremely Affordable, award-winning live chat softwareLive Chat System by LiveHelpNow opens the door for your business to connect directly with its customers. Our chat software allows you to interact directly with visitors in the same way you would in a traditional retail store. You would not ignore customers in your store d¬DSdu so dond¬DSdut ignore the customers that are visiting your website every day. It is so easy to use that in less than 5 minutes you can be chatting with your customers. Can't be at your computer? Chat on the go with Mobile Chat!Ticket SystemLiveHelpNow Trouble Ticket System is an advanced management system that basically provides your website with its own helpdesk solution. Instead of receiving multiple emails your visitors can submit enquiries directly through our ticket system. You will have the ability to add automated question status notifications as well as gauge the effectiveness of your own support team. This feature essentially allows your d¬DSdustored¬DSdu to be open even when you are not there d¬DSdu giving you the ability to provide service 24/7/365.Support SystemMake your FAQ dynamic. LiveHelpNow Support system is a multi-functional knowledge base. Imagine all of your questions from chat and ticket coming together in one perfect location that is easily accessible both internally and externally. These questions can easily be published in your company's FAQ and can be fully customized to match your website design. This functionality helps reduce your customer support costs while at the same time improving customer satisfaction.You might want to have a look at the LiveHelpNow Help Desk widget installation instructions.Feature ListLive Chat System * Install anywhere! Any website and any platform! * Login from anywhere! Web, Windows, Mac... * Chat window is compatible with all browsers, no exceptions and no limitations! * 2 step installation: Copy the code to your website, Install operator panel * Full real time visitor monitoring, find out where your visitors are from, how they found your site, how long they stay on your website, which page the visitor are on... ALL IN REAL TIME * Professional grade live chat system * MobileChat - use your internet enabled mobile device to chat with your customers like iPhone, Windows Mobile, Blackberry, Google Phone, Palm, etc.... * Use LiveHelpNow live chat system on unlimited websites and pages, no limitations * Customize as many differently looking chat windows as you need and link them to one account! * Huge library of Live Chat buttons provided, or use your own * Invisible button installation with full visitor monitoring and proactive chat invitations * Spectrum of proactive features, invite browsing visitors to live chat either automatically or manually * Everything is customizable, no limitations. Chat windows, Messages, Invitations, Live Chat Buttons, Flows, Business rules, etc. * Fully secured with 128-bit encryption * Support for multiple operators, filled with features for real-time operator monitoring and coaching * Multiple Simultaneous Chat Sessions, one operator can chat with unlimited number of customers at the same time with no stress! * Push pages while in chat * Chat session transfer to any other online operator on the account * Operator to Operator messaging * "Whisper" Technology * Operators are able to coach each other! Send private messages into an active chat session assigned to another operator. This message will be visible only to the operator who this chat session is assigned to and not the customer. * Prospect and returning visitor detection and visitor flagging * Dynamic billboards. Advertise to your customers in the chat window, up to 10 rotating advertising messages are allowed! * Save frequently used messages, URLs and images into Canned Responses for "1-click send" in chat * Spell Check * Support for ALL languages, no limitations * Review customer's previous chat history * Ability to add notes to visitors to make them available to other operators should the visitor come back in the future * Ban visitors * Offline window allowing leaving a message when everyone's offline * Print/Email chat transcripts * "Typing" notification * Custom information feed - ability to pass custom information from your website to operators * 24/7 support 877-LIVE-001 * Free hands on support with installation * Free live demo * On-demand custom integration with other CRM systems * and much more...Trouble Ticket System * Full ticket lifecycle from opening to resolution * Easy to understand and use, straightforward interface to manage customer inquiries * Customers are able to easily submit new tickets and track their progress on the web * Easy 1 minute installation on your website * Track and measure effectiveness of your staff * Create Knowledge base articles in your Support System based on resolved tickets with a click of a button * Improve communication with your end users with automated responses and ticket status notifications * Fuly customizable, no limitations. All screens, labels, information to collect, email notifications, etc. are completely customizable * Ticket history, evolution of ticket status and actions taken on ticket * Completely Scalable - manage customer support inquiries, track bugs or manage to-do lists * Cross-Platform, Web-based Trouble Ticket Software * Full search of archives (up to 2 years) * On-demand custom reports (Guaranteed 24 hours turnaround on custom reports development) * All communications are fully secured with 128-bit encryption * Public API for easy integration with any other platform * and much more...Knowledge Base System * Install anywhere! Any website and any platform! * Login from anywhere! Web, Windows, Mac... * Compatible with all browsers, no exceptions and no limitations! * 1-click article creation and publishing * Full knowledge monitoring, find out what your customers are searching your knowledgebase for, what they do and don't like about a particular knownledgebase article... ALL IN REAL TIME * Professional grade knowledge management system * Fully brandable, looks and works identical to your website, completely seamless integration, even published under your URL with NO CODE! * Here are some examples:,, * Capture knowledge from Chat transcripts or Resolved tickets with 1-click all in real-time. * Fully integrated with LiveHelpNow Chat System and Ticket System * Fully integrated in operator panel for Operators to quickly search company knowledge and share it with customers in chat or in a ticket * On-demand custom reports with 24 hour turnaround guaranteed * Public API for easy integration with other systems * and much more...

Requirements: No special requirements
Platforms: PHP
Keyword: Custom Customer Customers Desk Desk Scripts Installation Knowledge Limitations Livehelpnow Livehelpnow Desk Monitoring Operator Scripts Support System Ticket Visitor Visitors Website
Users rating: 0/10

License: Freeware Size: 10 KB
Customer support  -  iSupportCenter 0.4.1
iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon.
Content Management  -  Helpzilla :: Got Help ? 0.1.0
Helpzilla is a interactive business to customer support system similar to other commercial systems such as PHPLive! and PHPLiveChat.Helpzilla can serve multiple websites and supports multiple operators with audio and visual alerts and much more...
563.2 KB  
Networking  -  ZaZaChat Live Chat 1.1.1
ZaZaChat Help Desk plugin/widget once installed will provide your business with 3 major help desk functions: 1. Live Chat 2. Trouble Ticket management 3. Knowledge base managementZaZaChat Lite is offered completely free under GPLYour Website is...
10 KB  
Communication  -  LiveHelpNow for Joomla 1.5
LiveHelpNow Help Desk extension once installed will provide your business with 3 major help desk functions:1. Live Chat2. Trouble Ticket management3. Knowledge base managementYour Website is the primary face of your business.Every day visitors...
286.72 KB  
Business  -  Web Help Desk Software - Free Ed. (.rpm)
No expiration, no ads, just free. The free help desk software edition of Web Help Desk Software for Linux server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your...
171 MB  
Business  -  Gnu Internet Support Center 0.4.1
iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon, ...
1.4 MB  
Application Add-Ins  -  FREEWARE CentreDesk Corporate 6.101
CentreDesk Corporate is a FREEWARE multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Core elements are: Fast, easy call logging, easy call tracking, with the full history of all...
20.48 KB  
Miscellaneous  -  Cowtacular 0.51
Cowtacular is a simple help desk and inventory management application designed to meet the needs of smaller support teams. It's efficient design requires vey little time to setup and maintain. Freeing up your time to help your customers.Features...
286.72 KB  
Business  -  Grief 1.0
A separate help desk support system has been designed to cater for the specific needs of customers during the deployment and familiarisation phase of mobility products. This is an application and a web-interface to allow the organisation to...
409.6 KB  
Networking Tools  -  Spiceworks Free IT Management Software 6.0
Spiceworks is free network management software and help desk software designed for networks with up to 1,000 devices. It combines in-app purchashing, RFQ (request for quote), help desk software, an IT knowledge base, network inventory, network...
44.77 MB  
Scripts  -  Free Ecommerce website creator 1.2
Free Ecommerce website creator is a free PHP shop creating script. This allows you to put a online shop on your own website. Create your own free ecommerce website for Your Business. Create an online shop using easyGUI online shop creator. The...
1.44 KB  
Scripts  -  MochiGames PHP Script ZDR 1.00
MochiGames PHP Script ZDR is web site, ready for use, for flash games. These flash games are downloaded automatically by "MochiGames PHP Script ZDR" from MochiGames media. The use of the games is free, you can use your own Mochi Publisher ID and...
368.54 KB  
Scripts  -  Php Chat 2.0
Add a free php site, single sign-on and multiple skins, 100% free 1. Server Modes: The chat server has paid mode and free mode. If the free chat mode, a free chat room will be assigned to your website with your domain as the room name. 2....
938.87 KB  
Scripts  -  Nibbleblog 3.0.1
Nibbleblog it's a powerful engine for creation and manipulation of BLOG's completely free. Very simple to install and configure (Only 1 step). The database used is based on XML files and this way it is not necessary to use MySQL or similar DBMS....
371.09 KB  
Scripts  -  PHP File Manager | CloudOsys 2.9b8
CloudOsys is a PHP file manager, a tool that allows your visitors upload files such as media content directly to your website. Your visitors will upload files directly to your website, where they can share and comment on them. Through cloud...
1.41 MB  
Networking  -  Shortcode Autolink 0.1
Lets you create links automatically on the basis of internal research results, and everything through Shortcode !Installation : 1. Upload the plugin folder to your /wp-content/plugins/ folder. 2. Go to the Plugins page and activate the plugin. 3....
10 KB  
Networking  -  Pixel Sitemap 1.0.0
Pixel Sitemap Plugin allows with the use of widget to display in sidebar links on the posts in compact way, namely as a rows of 1 pixel pictures.The main features are: * Support cache for links * Display links in random order or by date * Easy...
10 KB  
Networking  -  Contexture Page Security 0.7.1
Contexture Page Security adds some much-needed "page security" to WordPress, allowing admins to limit or restrict access to individual pages or entire sections of their website. To do this, admins create "groups" of users that can be added to...
10 KB  
Networking  -  Vertical scroll recent post 8.0
This will scroll the recent post title in site side bar or any desired template location.In version 4.0 three new option added. 1. Categories selection. 2. select display Orderbys. 3. select display orderFeature * User can see the newest post at...
10 KB  
Networking  -  Wp-o-Matic-Authors 1.0
"Wp-o-matic-Authors" is an add-on to Wp-o-Matic. It automatically creates a new author for each campaign (even if already fetched). Then, each post imported by Wp-o-Matic will have as author the name given by this plugin instead of a name already...
10 KB