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osTicket for Help Desk 1.6 RC5

  Date Added: August 02, 2013  |  Visits: 278

osTicket for Help Desk

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It's an attractive alternative to high-cost and complex customer support systems.osTicket seamlessly integrates all tickets created via email and web-based form with a simple web interface.Easily manage, organize and archive all your support requests. Clients will also be able to view tickets status and history online.Here are some key features of "osTicket":osTicket Basic features:dlTE Supports aliases with perl gatewaydlTE Supports pop3 login with optional crontab.dlTE Uses Perl gateway, PHP backend, and MySQL databasedlTE Handles unlimited emailsdlTE Admin/Supporter/User panelsdlTE Email Intervals to prevent autoresponder loopsdlTE Max Allowed to limit maximum tickets user can have openeddlTE Filters to remove messages in repliesdlTE Accept attachments and limit sizeAdministration Features:dlTE Completely delete tickets from databasedlTE Create categories (departments)dlTE Create Represenatives (Supporters)dlTE Define groupsdlTE Edit or disable response messagesdlTE Email alerts compatible with pagersSupporter Features:dlTE View only tickets in departments you have access todlTE Can not delete ticketsUser Features:dlTE Login with email and any ticket # assigned to youdlTE View all tickets sent from that email

Requirements: No special requirements
Platforms: PHP
Keyword: Accept Allowed Attachments Autoresponder Completely Create Database Delete Email Features Limit Loops Opened Osticket For Help Desk 1 6 Rc5 Prevent Replies Sizeadministration Support Supports Tickets
Users rating: 0/10

License: Freeware Size: 337.92 KB
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