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SiT! - Support Incident Tracker 3.62

  Date Added: July 27, 2013  |  Visits: 292

SiT! - Support Incident Tracker

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Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.

Requirements: No special requirements
Platforms: PHP
Keyword: Agreements Attach Aware Communication Contacts Contracts Directly Emails Files Flagged Incident Incidents Level Place Record Sites Stray Support Themmanage
Users rating: 0/10

License: Freeware Size: 3.64 MB
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