Download Shareware and Freeware Software for Windows, Linux, Macintosh, PDA

line Home  |  About Us  |  Link To Us  |  FAQ  |  Contact

Serving Software Downloads in 976 Categories, Downloaded 29.895.648 Times

Suptrac 0.2.0

  Date Added: May 10, 2013  |  Visits: 289

Suptrac

Report Broken Link
Printer Friendly Version


Product Homepage
Download (29 downloads)



Suptrac is an Open Source trouble ticket tracking and management system built on the L.A.M.P (Linux Apache MySQL PHP) stack. It allows IT professionals to manage customer calls and issues more effectively through the use of queues and prioritization mechanisms.It also allows customers to submit, update, and check the progress of their tickets.Features: - Clients can login via web interface to create, update, view or cancel active tickets - Captcha validation to keep out random junk requests - Email ticket update interface - send out updates and requests for information and the client can simply respond to the email to have their response added to the ticket! - Full administrative interface with queues for technicians and administrative/ managerial roles for reassigning tickets and viewing reports (how many tickets a particular client opened, average time to close tickets etc.).

Requirements: No special requirements
Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP , BSD Solaris
Keyword: Customer Support Customer Support Application Ticket Tracking Trouble Trouble Ticket Tracking
Users rating: 0/10

License: Freeware
USER REVIEWS
More Reviews or Write Review


SUPTRAC RELATED
Development Tools  -  IRMA - Asset Inventory and Job Tracking 1.0.6
IRMA is an IT specific asset tracking and trouble ticketing system with barcode and LDAP/Active Directory interface capabilities. IRMA was created by Christian Bauer and derived from IRM.
133.12 KB  
Modules  -  User Tracking with Admin 1.40.2
Complete version of this WONDERFULL modification with an integrated ADMIN area to set: - User Tracking on/off - User Tracking (exclude this IP-Address) - User Tracking (Session # Limit per 24 hour)
 
Application Add-Ins  -  AdventnetManageEngine SupportCenter Plus 7.0
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and...
31 MB  
Communication Tools  -  Online Chat Centers Agent 2.0.53.3
FREE & Easy integration to your web site: - Live Customer Support - Technical Support - Sales Assurance - and much more! To enjoy our free product, you can create an account on the OCC Network which will link you with any visitor of your website...
4.05 MB  
Networking  -  LiveHelpNow Help Desk 1.1.1
LiveHelpNow Help Desk plugin/widget once installed will provide your business with must-have help desk functions: 1. Live Chat System 2. Trouble Ticket System 3. Knowledge Base SystemLiveHelpNow is reliable, trusted, responsive and award winning...
10 KB  
Modules  -  Support SMS 6.x-1.x-de
Adds the ability for Support to send SMS messages depending on a ticket's state and priority.This is a work in progress, sponsored by Tag1 Consulting, Inc. The administrative interface is very rough with limited validation and many planned...
10 KB  
Finance  -  EurobankEFG for iPad 1.2
Welcome to Eurobanks branch on iTunes! Now, online banking has never been easier. Download the Eurobank iPad application and instantly access all your banking transactions, as well as various banking and customer support tools. Our...
1.7 MB  
Database Tools  -  Information Resource Manager 1.5.7 / 1.6 Beta 2
Information Resource Manager project the Information Resource Manager, is a powerful web-based asset tracking and trouble ticket system built for IT departments and HelpDesks. It keeps detailed information about each computer, as well as...
686.08 KB  
Modules  -  Acquia Network Connector 7.x-2.1
The Acquia Network enhances the Drupal experience by providing the support and network services to operate a trouble-free Drupal website. Subscribers to the Acquia Network gain access to remote network services, documentation and the Acquia...
51.2 KB  
Text Chat Clients  -  Ace Operator 1.5.0
Ace Operator offers a simple and inexpensive way to connect online customers with live operators who can answer questions about products and provide sales support, technical support and training. Ace Operator project is a customer contact...
19.5 MB  
NEW DOWNLOADS IN SCRIPTS, CUSTOMER SUPPORT
Scripts  -  Free Ecommerce website creator 1.2
Free Ecommerce website creator is a free PHP shop creating script. This allows you to put a online shop on your own website. Create your own free ecommerce website for Your Business. Create an online shop using easyGUI online shop creator. The...
1.44 KB  
Scripts  -  MochiGames PHP Script ZDR 1.00
MochiGames PHP Script ZDR is web site, ready for use, for flash games. These flash games are downloaded automatically by "MochiGames PHP Script ZDR" from MochiGames media. The use of the games is free, you can use your own Mochi Publisher ID and...
368.54 KB  
Scripts  -  Php Chat 2.0
Add a free php site, single sign-on and multiple skins, 100% free 1. Server Modes: The chat server has paid mode and free mode. If the free chat mode, a free chat room will be assigned to your website with your domain as the room name. 2....
938.87 KB  
Scripts  -  Nibbleblog 3.0.1
Nibbleblog it's a powerful engine for creation and manipulation of BLOG's completely free. Very simple to install and configure (Only 1 step). The database used is based on XML files and this way it is not necessary to use MySQL or similar DBMS....
371.09 KB  
Scripts  -  PHP File Manager | CloudOsys 2.9b8
CloudOsys is a PHP file manager, a tool that allows your visitors upload files such as media content directly to your website. Your visitors will upload files directly to your website, where they can share and comment on them. Through cloud...
1.41 MB  
Customer support  -  phpSupport 5.2.1
phpSupport is your customer friendly trouble ticket system. With 5.0 you allow users to register to open trouble tickets and keep track of their tickets.User's who register using the registration form, automatically get assigned a low level. This...
471.04 KB  
Customer support  -  Crafty Syntax for Scripts 2.13.1
With Crafty Syntax Live Help you can customize the clients sides chat window to have your logo and your color choice, monitor visitor sessions and chat sessions at the same time and talk to multiple users at the same time using a unique tab...
1.41 MB  
Customer support  -  PHP Help Desk 0.1.0b
PHP Help Desk is a powerful PHP/mySQL help desk ticket system that keeps you at arms length with your clients or website audience.
10 KB  
Customer support  -  Info-Gest 0.9
Infogestion is an application written in PHP, allowing complete management of a client file, planning and many other. More information on the official website.Features of Info-Gest:- Manage a client file- Geolocation of your customers- Manage your...
17.44 MB  
Customer support  -  PHP Lively RC 3
The main description of PHP Lively will fit in some kind of live chat support system.Big Differences and Advantages in PHP Lively:- You can open a chat window (inline or pop-up) to any online visitor.- Run on multiple sites: one master centralized...
51.2 KB