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Case Tracker Services 1.0

  Date Added: May 10, 2013  |  Visits: 249

Case Tracker Services

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This module contains two components: the Case Tracker Services and the Case Tracker Client.InstallationInstall Services and its XMLRPC Server Install Case Tracker Server (from this module)Allow anonymous to "use services".Go to admin/build/services and you'll see the casetracker servicesGo to the keys page admin/build/services/key and create a key for your clientGo to the settings page admin/build/services/settings and turn on "Use keys" and turn off everything elseGo to the Case Tracker Services settings page admin/settings/casetracker_services and associate one or more projects with each client urlInstall Case Tracker Client from this projectGo to settings admin/settings/casetracker_client and put the url to the Case Tracker Server (homepage if possible) and the API key that you created earlier with the Services module. Refresh this settings page and click on Test Connection to see if your site has been able to connect to the report site. Key features "Case Tracker Services": - Return a list of cases - Return information about a case - Return an array of codes (status, priority, etc) - Add a new case - Add a comment to a case - Project listing - Minimal UI to list cases Requirements: - Drupal 5.x - Drupal Services module - Drupal Case Tracker module Limitations: - This module may not work with bizarre configurations of fields (node_save(), and comment_save() can be fickle). This should be ok as long as you don't have "required" fields that casetracker_services won't know about. - You may find some links from the remote site are wrong on the client site. So the client user might click on a link bringing them to your support site - which is not by design. For the most part, links are working and keep the user on the client site. - The client UI is not feature rich, it gets the job done. Don't expect to be able to do everything from the client interface.

Requirements: No special requirements
Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP , BSD Solaris
Keyword: Case Case Information Case Listing Service Tracker Tracker Interaction
Users rating: 0/10

License: Freeware
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