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Trouble ticketing system 6.x-2.x-dev 1.0

  Date Added: May 10, 2013  |  Visits: 218

Trouble ticketing system 6.x-2.x-dev

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It authenticates users from Drupal and classify them to user groups and department units.InstallationUnpack in your modules folder (usually /sites/all/modules/) and enable under Administer > Site Building > Modules. Key features "Trouble ticketing system": - ticket lifecycle management - MySQL backend - separation among units - authorization, i.e. definition of who can access which ticket groups - ticket update and re-assignment functionality - a great deal of configurable valued parameters such as site, scope, fixer, fixing methods, etc - email groups corresponding to ticket groups, e-mail gateway Requirements: - Drupal 6.x

Requirements: No special requirements
Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP , BSD Solaris
Keyword: Desk Help Help Desk Help System System Ticketing System
Users rating: 0/10

License: Freeware
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