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Freeside 1.7.2

  Date Added: May 10, 2013  |  Visits: 185

Freeside

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Freeside is the premier open-source billing, CRM, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses.<br /><br />Check out our online or downloadable demo and see for yourself why hundreds of companies have come to rely upon the Freeside software for their automation needs.<br /><br />KEY FEATURES<br />BILLING<br /><br /> * Flexible pricing and rating plans including anniversary billing, pro-rating, usage based billing and more. Plug-in system allows easy addition of new pricing plans.<br /> * VoIP rating and billing, including DID inventory, rate plans, free minutes, caps, and 800# billing.<br /> * Real-time credit card and electronic check processing with all major processing gateways. Email, fax, printed and online invoicing.<br /><br />TICKETING<br /><br /> * Complete, integrated trouble ticketing system included, based on Request Tracker from Best Practical Solutions<br /> * Auto-responds to customer email, assigns a ticket number and allows your staff to track requests collaboratively<br /> * Multiple queues, custom fields, templates, ticket associations, templates, customizable workflow, and more.<br /><br />CUSTOMER SERVICE<br /><br /> * Online signup page with immediate credit card authorization and provisioning.<br /> * Customer self-care including invoice viewing, one-time and recurring payments, adding and removing services, and password changes.<br /> * Simple API available to write your own self-service pages or applications.<br /><br />RESELLERS<br /><br /> * Unlimited resellers with branded invoices, individual pricing and payment gateways.<br /> * Virtualized reseller access allows resellers access to only their own customers.<br /> * Flexible, fine-grained access control

Requirements: No special requirements
Platforms: Windows, Mac, *nix, Mac OSX, Linux, Perl , BSD Solaris
Keyword: Billing Billing Mechanism Billing System System Trouble Trouble Ticketing Software
Users rating: 0/10

License: Freeware
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