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versaSRS HelpDesk 3.1.5

  Date Added: January 23, 2006  |  Visits: 2.404
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versaSRS HelpDesk

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An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls, Call Templates, Call Scheduler, Event Manager, Customizable System, Labeling. Windows 2000, XP, 2003 Server compatible.

Requirements: 128MB RAM, NetFramework
Install Support: Install and Uninstall
Platforms: DOS, OS/2, BeOS, Palm OS, OS/2 Warp, OS/2 Warp4, Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT 3.x, Windows NT 4.x, Windows 2000, Windows XP, Mac 68k, Mac PowerPC, Unix, Linux, Palm OS 1.0, Palm OS 2.0, Palm OS 2.1, Palm OS 3.0, Palm OS 3.1, Palm OS 3.2, Windows CE
Keyword: Crm Customer Relationship Management Customer Support Help Desk
Users rating: 10/10

License: Shareware Cost: $495.00 USD Size: 9.43 MB
USER REVIEWS
(29 September 2004, 03:04)

Comments:

Excellent piece of Software at a Great Price!
Ease of use : 4.5 Stars4.5 Stars4.5 Stars4.5 Stars4.5 Stars
Functionality : 5 Stars5 Stars5 Stars5 Stars5 Stars
Value for money : 5 Stars5 Stars5 Stars5 Stars5 Stars
Overall score : 5 Stars5 Stars5 Stars5 Stars5 Stars
 
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