Web Help Desk Software - Free Ed 10. 1. 2000

Company: MacsDesign Studio

Date Added: November 02, 2012 | Visits: 1.408

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Web Help Desk Free offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, iPhone web-app, customer support web portal, email-to-ticket conversion, and 2-way email integration.

Free Help Desk Software Features:

* Mac OS X Help Desk Software Solution
* Web-based Client UI - Zero Footprint
* Customer Service Web Portal
* Incident & Problem Management
* Email-to-Ticket Conversion
* LDAP / Active Directory Synchronization
* Knowledge-base Management
* Two-Way E-Mail Correspondence
* Service Level Agreement (SLA) Alerts
* Reporting Included

Free Help Desk Software Integration:

* LDAP (Lightweight Directory)
* Microsoft Active Directory
* Email-to-Ticket Conversion
* SMTP, IMAP, POP3

Web Help Desk Software - Free Edition:

* No Expiration Date
* Software Completely Free From Ads
* Unrestricted Lite Edition Functionality
* Free Software Upgrades for One Year
* One Support Staff Admin Login
* All of the features, none of the hassles.

Requirements: No special requirements

Release Date: November 02, 2012

Platforms: Mac OS X, Mac OS X 10.4, Mac OS X 10.5

Keyword: Free, Help Desk, Helpdesk, Software, Web Help Desk, Webhelpdesk

Users rating: 0/10

License: Freeware

Size: 114 MB

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