Lucid Help Desk 8.01.0012

Company: Lucid Enterprises, Inc

Date Added: September 21, 2012 | Visits: 430

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Track requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of computers, computer software, telephones and facility requests). Maintain historical records showing who requested the service, who resolved the issue and how long it took to complete. An integrated employee database allows you to maintain employee department, computer, and phone number information. Support personnel are notified via a pop-up screen anytime a new service request is assigned to them. Email update messages are sent to the person reporting the problem as new status becomes available. Twenty (20) reports targeted for both support personnel and their managers are available for viewing and printing. Track service reports by Assignee or by Product. Multiple users can log on to the system simultaneously and access the same data (Client-Server version only).

Requirements: No special requirements

Release Date: September 21, 2012

Platforms: Win2000, Win7 x32, WinOther, WinServer, WinVista, WinXP, Other

Keyword: Bug Tracking Software, Lucid Help Desk, Track Problems Service Requests

Users rating: 0/10

License: Demo

Cost: $69.95 USD

Size: 17.53 MB

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