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Help Desk Authority (formerly BridgeTrak) 8.1 Build

Company: ScriptLogic Corporation
Date Added: July 04, 2012  |  Visits: 258

Help Desk Authority (formerly BridgeTrak)

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Comprehensive trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/management, advanced data searches, Active Directory integration, email to ticket conversion. iPhone client is also available for technicians on the go.

Requirements: No special requirements
Release Date: July 04, 2012
Platforms: WinXP,Windows2000,Windows2003
Users rating: 0/10

License: Demo Cost: $995.00 USD Size: 55.5 MB
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