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Job Log 4. 2. 2000

Company: Lazy Bayou
Date Added: November 27, 2012  |  Visits: 350

Job Log
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Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department and technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner.

Requirements: IE 6.0 or later
Release Date: November 27, 2012
Platforms: Win2000, Win7 x32, Win7 x64, WinOther, WinServer, WinVista, WinVista x64, WinXP, Other
Keyword: Customer Support Help Help Desk Job Support Ticket Track Trackit Work Order
Users rating: 0/10

License: Shareware Cost: $29.95 USD Size: 33.36 MB
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