Windows Software / Business / Application Add-Ins

Job Log 4. 2. 2000

Company: Lazy Bayou

Date Added: November 27, 2012 | Visits: 552

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Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department and technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner.

Requirements: IE 6.0 or later

Release Date: November 27, 2012

Platforms: Win2000, Win7 x32, Win7 x64, WinOther, WinServer, WinVista, WinVista x64, WinXP, Other

Keyword: Customer Support, Help, Help Desk, Job, Support, Ticket, Track, Trackit, Work Order

Users rating: 0/10

License: Shareware

Cost: $29.95 USD

Size: 33.36 MB

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