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LANDPARK HELPDESK 3.8.A

Company: LANDPARK
Date Added: November 21, 2012  |  Visits: 216

LANDPARK HELPDESK
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LandPark Helpdesk helps you achieve optimal technical support. Increase responsiveness by establishing your Helpdesk team. Incident resolution management extended more widely to the entire infrastructure of your company (purchase requests, consumables non-IT items, etc ...). Choose the helpdesk tool that is tailored to your needs with a rapid, low-cost implementation: Requests directly made by users / Requests made on behalf of users / Requests made by email / Automated scheduling / List of tickets by status / Technician Schedule , Technical group schedule or suppliers with recurring tasks / Predefined messages are sent according to event types / Searching for a solution / Searching for objects that are associated with each user / Searching for objects in your database / Memos and alerts for overdue tickets / Ticket history / Queries / Statistics / Polls and surveys / Automated escalation / Project management / Technicians management / Absence management / Priority Management / Problems and solutions settings / Ticket code settings / Access rights / Company profile settings / Activate display filters when users make requests / News Settings, etc.

Requirements: Multiple user access, Windows 2003 Server minimum, server Web IIS 6.0 minimum
Release Date: November 21, 2012
Platforms: All
Keyword: Free Inventory Tracking Software Helpdesk Inventory Tracking Software Issue Tracking It Asset Management
Users rating: 0/10

License: Shareware Cost: $2911.00 USD Size: 42.43 MB
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