Windows Software / Business / Application Add-Ins

Web Help Desk Software for Windows 10.0.18.3

Company: Web Help Desk Software

Date Added: July 06, 2012 | Visits: 1.389

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The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

Key Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options

Help Desk Software Integration:

- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Windows Remote Desktop Connection
- Apple Remote Desktop
- Absolute Manage
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3

The Web Help Desk Software: All of the features, none of the hassles.

Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.

Requirements: Windows 2000 Server or later

Release Date: July 06, 2012

Platforms: Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows2000, Windows2003, WinME, WinNT 3.x, WinNT 4.x, WinXP

Keyword: Help Desk, Help Desk Software, Helpdesk, Helpdesk Software, Software, Web Help Desk, Webhelpdesk, Windows

Users rating: 0/10

License: Shareware

Cost: $0.01 USD

Size: 172 MB

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