Download Shareware and Freeware Software for Windows, Linux, Macintosh, PDA

line Home  |  About Us  |  Link To Us  |  FAQ  |  Contact

Serving Software Downloads in 976 Categories, Downloaded 29.989.917 Times

eBLVD Support Center and HelpDesk 7.5

  Date Added: February 23, 2012  |  Visits: 573
5 Stars5 Stars5 Stars5 Stars5 Stars

eBLVD Support Center and HelpDesk
Full screenshot

Report Broken Link
Printer Friendly Version
Order Now

Product Homepage
Download (78 downloads)

eBLVD is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve technical issues online with our easy-to-use trouble ticket system, remote diagnostics, remote screen sharing and remote control solution. Designed for single or multi-agent support organizations, eBLVD offers advanced administration, reporting and integration features so help desks and contact centers can achieve increased customer satisfaction while streamlining operations.

As a SaaS-based, hosted service, eBLVD is faster and more cost-effective to deploy and maintain than competing premise-based systems. In addition, eBLVD is a flexible, scalable solution that can grow and change to meet your organization's evolving needs. On-going product updates are provided at no extra charge, and eBLVD does all of the IT work of maintaining the service for you. Plus, you get the advantage of an experienced team providing world-class system reliability, product feature updates, and airtight security, with 100 percent end-to-end SSL encryption.

All customers receive our unlimited-use full featured service for a flat-fee with no hidden costs, server maintenance, IT staff or any other "extra" fees. And you get 24-hour-a-day, 7-day-a-week support from our U.S.-based Global Customer Care department.

How it works:
When your customer needs help, they call in or click on your customizable help link to download a small, self-installing applet. The assigned support agent is notified online, and/or via email or SMS, and they can instantly view the customer's desktop, collect diagnostics, and control the mouse and keyboard from anywhere. During the live support session -- tools such as file transfer, remote sound, remote diagnostics, session recording, and reboot-and-reconnect are available to resolve the customers problem . When the issue is resolved, the applet is un-installed and the agent is ready for the next ticket. It really couldn't be any easier!

Requirements: No special requirements
Release Date: December 13, 2011
Platforms: Windows 98, Windows 2000, Windows XP , WinVista,WinVista x64,Win7 x32,Win7 x64,WinServer
Keyword: Cloud Based Help-desk Helpdesk It Support Online Helpdesk Online Support Remote Access Control Remote Desktop Control Remote Software Remote Support Support Remote Pcs Team-based Support Tech Support Trouble Ticket System Trouble-tickets Unattended
Version 7.5 Changes: improved multi-agent control, remote sound, instant remote activation, multi-monitor support, auto-reconnect genie, native FUS (Windows Fast User Switching), enhanced host search, Sleep Mode control, automatic clipboard feature, host diagnostics reporting
Users rating: 0/10

License: Shareware Cost: $59.00 USD Size: 325 KB
EBLVD SUPPORT CENTER AND HELPDESK RELATED
Support Systems  -  Polar Help Desk 5.0
Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk...
16.78 MB  
Business  -  Help Desk Software 1.0.0
Online web based help desk software with Ticket Management, Live Chat module, On-Demand & On Premises both, Free to try and absolutely free upto 3 Staff/Agents.
170.6 MB  
Network & Internet  -  BATTS 0.9.0
BATTS provides a lean, elegant trouble ticket system with command line and Web interfaces. BATTS (Barnhard Associates Trouble Ticketing System) is a lean, elegant trouble ticket system with both command line and Web interfaces, written in Perl....
133.12 KB  
Application Add-Ins  -  Polar Help Desk Free 4.1
Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out....
9.49 MB  
Application Add-Ins  -  Web Help Desk Software for Windows 10.0.18.3
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with...
172 MB  
Application Add-Ins  -  Web Help Desk Software for Mac OS X 10.0.18.3
The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with...
147 MB  
Business  -  Web Help Desk Software - Free Ed 10. 1. 2000
Web Help Desk Free offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based...
114 MB  
Password Managers  -  Help Desk Password Reset 6.0.4.1
Help Desk Password Reset Web based Help Desk Password Reset software for users to change their passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password...
21.6 MB  
Password Managers  -  JiJi Help Desk Password Reset 6.0.8.0
Password Reset Manager - Web based Help Desk Password Reset manager, for users to change their AD passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password...
373.76 KB  
Application Add-Ins  -  Sinergia Help Desk 0.4.2
Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database.Among the supported features are: Case Management, Case data structure customization. Management Reports....
4.39 MB  
NEW DOWNLOADS IN BUSINESS, SUPPORT SYSTEMS
Business  -  Citrus Dispatcher 2.0.0
Citrus Dispatcher is designed for those companies who typically receive Requests for Service from customers and schedule technicians to respond. Citrus Dispatcher is a date and time oriented program. When a customer calls for service, an...
2.9 MB  
Business  -  Cheewoo VaryTable 2.4.1001.1003
Converting text table in the DXF, DWG drawing and saving it as a CSV, XLS file which directly readable from Excel. Useful for BOM making and estimation which needs cell type text table files from drawing file. Increasing productivity by automatic...
4.18 MB  
Business  -  Repair Shop Calendar 5.1
Repair Shop Calendar is a calendar for repair shops, dealing with cars, bikes, bicycles, home equipment, cloths and shoes. It's perfect for repair technicians to plan their working hours so that the orders do not overlap, keep track of scheduled...
11.42 MB  
Business  -  OrgScheduler LAN 8.2
A networking calendar/scheduling system. The easy way for any organization to have a networking calendar within minutes! This is a more powerful version of OrgScheduler, with all of the features of the standard version, but with the additional...
31.15 MB  
Business  -  Salon Calendar 6.0
Salon Calendar is a software tool designed specially for hair salons, beauty, manicure or aesthetic shops, tanning salons, fitness studios, wedding salons, fashion shops and ateliers, beauty centers, plastic and cosmetic surgery clinics,...
10.93 MB  
Support Systems  -  Web Meeting 0.5.6
Web Meeting can give users the power to meet, learn, train or support each other in various maters, no matter where they are. You can even use it as a video surveillance or video publisher tool. Web Meeting contains both client and server...
4.48 MB  
Support Systems  -  CurrentWare Gateway 1.0
Wireless Internet access is becoming increasingly essential in businesses, a benefit for both employees and visitors to access the web on their mobiles. However, with this convenience comes the concern of security and legal liabilities associated...
80.93 MB  
Support Systems  -  BrowseReporter 4.4
BrowseReporter captures the URLs of every visited web site. For remote surveillance of networked PCs the information can be sent silently to the central database server. In stealth mode, BrowseReporter does not show up in the system tray, task...
134.17 MB  
Support Systems  -  BrowseControl 4.4
PRODUCT FEATURES INCLUDES: - Deny all access to the Internet - Allow access to authorized c sites – Allowed List - Deny access to specific sites – Blocked List - Implement Interent access policies by PC or by User -...
134.17 MB  
Support Systems  -  RoboAuthor 2014.32.1
RoboAuthor is a powerful visual HTMLHelp (.CHM) and WinHelp (.HLP) creator software: the easy way for creating professional Help systems and documentation for web-based and desktop software applications. Creating a software manual with...
3.96 MB