Download Shareware and Freeware Software for Windows, Linux, Macintosh, PDA

line Home  |  About Us  |  Link To Us  |  FAQ  |  Contact

Serving Software Downloads in 976 Categories, Downloaded 30.123.137 Times

Facil HelpDesk 2.4.1

  Date Added: May 28, 2010  |  Visits: 1.500
5 Stars5 Stars5 Stars5 Stars5 Stars

Facil HelpDesk
Full screenshot

Report Broken Link
Printer Friendly Version
Order Now

Product Homepage
Download (115 downloads)

Facil HelpDesk is an customer support management system or help desk software for web sites, based in tickets, enabling users to track and manage their support requests faster, include articles with comments, email validation for registration, departaments, basic reports, etc.

FHD allows submiting of tickets for support by web based area or email,
fMultiple Language Support (requires translation of a configuration file included in /languajes)
Quick User Signup
File Attachments from web or email
Ability to assign a priority for the request
View support request history
Submission Tracking without logging in (via encoded url )
Poll for rating responses
Unlimited users and tickets.
Flood Prevention for incoming tickets.
Searchable Knowledge Base or base de articles.
Self registering
Resend login details by email.
For Staff users
Assign requests to other departments
Staff Members can view/attach files when responding to user requests.
Preview of questions of tickets (requires javascript)
Knowledge Base management, with an online html editor, FCKEditor
Basic user management, including the ability to create user accounts, not staff members neither administrators
Create a ticket for users, staff members or administrators.
Search tickets: username, subjet, question, search tickets of a user(search username)
List users and add notes about your users.
For administrator
The same features for staff members
User Management, including the ability to create user accounts without restrictions, delete users, suspend,etc.

Requirements: No special requirements
Release Date: June 20, 2009
Platforms: Windows XP, Windows 2003, Linux , Not Applicable
Keyword: Helpdesk Helpdesk Software Web Helpdesk
Users rating: 0/10

License: Commercial Cost: $80.00 USD Size: 3.63 MB
FACIL HELPDESK RELATED
Customer Relation Tools  -  LBE Web Helpdesk 4.0.139
Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed...
1.89 MB  
Business  -  Omnistar Help Desk Software 8.2
Omnistar Live is a dynamic helpdesk ticket software solution that combines ticket tracking, chat support and knowledgebase management into one centralized user friendly interface. The software includes many value added features to help improve...
4 KB  
Database Tools  -  MySQL Query 4.0
MySQL Query is a software web development. You need MySQL installed in your PC.. software,internet,remontsw,grafika,tvorba,remont
532.48 KB  
Windows Software  -  Jitbit Web-Based HelpDesk 6.0.6
Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install,...
542.09 KB  
Windows Software  -  Jitbit HelpDesk 5.4.4
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install,...
542.09 KB  
Server Tools  -  HarePoint HelpDesk for SharePoint 15.5.0.4
HarePoint HelpDesk for SharePoint allows to build a helpdesk system in Microsoft SharePoint 2013, 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product can be easily...
49.62 MB  
Application Add-Ins  -  HelpDesk 5.4.6
Jitbit HelpDesk is a web based help desk utility ("ticket system"), created to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and...
2.7 MB  
Project Management  -  Jitbit HelpDesk Ticketing System 8.5
Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk ticketing system (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to...
542.09 KB  
Network & Internet  -  PHP Helpdesk 0.6.16
PHP Helpdesk is an online helpdesk program for use in organizations with multiple sister companies or departments..
174.08 KB  
Business  -  HelpDesk Mobile 2.0.0
bigWebApps HelpDesk offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support. Brought to you by popular demand, HelpDesk for iPhone now...
10 MB  
NEW DOWNLOADS IN SCRIPTS
Scripts  -  Freelancer Script 5.05
Main Features: 100% Secured. Email Support (3 Years). FREE Updates (3 Years). Post projects. Featured projects. Private projects. Sealed projects. Edit/delete projects. Select freelancers....
5.49 MB  
Scripts  -  B2B Script 4.20
Main Features: 100% Secured. Email Support (3 Years). FREE Updates (3 Years). Sign-up Account (Registration of account). Lead generation tools (for the sellers). Email verification to...
5.49 MB  
Scripts  -  B2C Script 5.06
Main Features: 100% Secured. Email Support (3 Years). FREE Updates (3 Years). The script comes with totally editable site colors, icons and graphics Multilevel categories allows extensive browsing Admin can change Category ordering or...
5.49 MB  
Scripts  -  Social Networking Script 2.86
Main Features: 100% Secured. Email Support (3 Years). FREE Updates (3 Years). Registration with name, email, password, date of birth etc. User can add multiple school, college, university with start...
5.49 MB  
Scripts  -  Business Networking Script 8.04
Main Features: 100% Secured. Email Support (3 Years). FREE Updates (3 Years). Ajax based interface. Profile creation. Different types of profile. Profile for jobseekers, employers and employed...
5.49 MB  
Scripts  -  Matrimony Script 5.69
Main Features: 100% Secured.FREE Hosting (1 Year).Installation Support (FREE). Email Support (3 Years). FREE Updates (3 Years). Member registration. Browse categories by region, community. Basic search on...
5.49 MB  
Scripts  -  Caregiver Script 2.49
Main Features: 100% Secured. Email Support (3 Years). FREE Updates (3 Years). Front-end: Simple Registration and Login. Login via facebook, google, linkedin, twitter. Multiple Account Type....
5.49 MB  
Scripts  -  Marketplace Script 4.99
Main Features: 100% Secured. Email Support (3 Years). FREE Updates (3 Years). Customer registration. Service request posting. Get relevant quote. Invite to quote. Quote review....
5.49 MB  
Scripts  -  Penny Auction Script 13.21
Main Features: 100% Secured. Email Support (3 Years). FREE Updates (3 Years). Scratch Auction. Future Auction. Buy-now system. Bid-back System. Referral System. Offline order processing....
5.49 MB  
Scripts  -  Job Portal Script 9.05
Main Features: 100% Secured. Email Support (3 Years). FREE Updates (3 Years). Search jobs. Apply jobs. Build resume. Upload resume. Paste resume. Search resume. Purchase packages. Post jobs....
5.49 MB