HelpDesk lite 2.1
HelpDesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform.
With HelpDesk lite, you'll be able to:
* Submit service requests via simple forms;
* Manage and monitor your requests;
* Communicate with HelpDesk team quick;
* Print reports on the state of your requests;
* Utilize various features such as escalation, automatic notifications, sort, search through, and more.
HelpDesk lite is...