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VI Service Desk 4.0

VI Service Desk
The core of any Help Desk system is ticket management. The VI Service Desk allows you to put in place powerful routing/assignment, notification and escalation rules to effectively manage your daily service operation.

Features:
-Fully Web and Notes Client enabled
-End User Self Help Interface
-Custom Personal Settings Analyst and Manager Home Page
-Discussion Board for informal exchange of ideas and solutions
-Pre-Approved...