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Effective message Skills 1.0.0.0

Effective message Skills
Effective communication is key to getting our messages across to others both at work and in our personal relationships. It maximizes the impact of our message while minimizing misunderstanding and defensiveness.

Clearly own your messages by using "I" statements, such as "I feel...". Personal ownership includes taking responsibility for the ideas and feelings that you express. People disown messages when they use...