Lokad Call Center Calculator 1.0.1179.0 |
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Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your profitability. Start optimizing staff levels with Lokad Call Center Calculator. Import data from call center applications or from Excel. Easy...
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