Help Desk Assistant for Enterprise IM 1.0 |
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Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the \"live help\" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that...
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