Mouse Tracks 2007 6.50 |
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Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours youapos;re working for different departments, what types of problems you spend most of your time working with, weekly work reports, etc. You can set different priority levels for tickets, and assign them to the appropriate...
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