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Help Desk CentreDesk for Access 6.101

Help Desk CentreDesk for Access
HelpDesk software is shared by all members of a support area. The most important being first point of contact for the helpdesk; (the staff that receive job requests for later resolution), where accuracy and appropriate decision making must be quick and efficient.

Helpdesk software generally provides a common database that is used by support staff to provide professional and prompt service. Information can be collected, shared and used to...