Trend Micro Customer Support Center

Ace Operator offers a simple and inexpensive way to connect online customers with live operators who can answer questions about products and provide sales support, technical support and training. Ace Operator project is a customer contact solution for online businesses. Online businesses can...

A nice looking online cusotmer support script using php, mysql, flash to operate. It allows the visitors to wait for a representative to answer a question, but after some while if you are offline, customer can send you an email.

Issue-Tracker is a support issue tracking system written in PHP, with option of either a PostgreSQL of MySQL backend. The system is designed to be user friendly, and uses a simple modular API to make addition of new modules or features very easy.Issue-Tracker also includes many features that will...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Tikiwiki, also known as Tiki CMS/Groupware/whatever (later referenced as Tiki for short), is powerful wiki-based Content Management System (CMS), Groupware, Blogging System, Image/File Gallery, Bug Tracker or anything you imagine to manage your data on-line via web browser.Tiki is Free Software...


Platforms: PHP

vTiger is a open source Customer Relationship Management application with comparable functionality to SugarCRM and Salesforce.com, but with more free features. It includes phone and e-mail integration, analysis and reporting, customer support with self-service portal, and marketing & sales...


Platforms: *nix

Try MS Outlook as Hotline/Helpdesk-solution for customer mails at Secretariat. You will get a specified structure with the typical subjects that turn up in customer mails Secretariat, together with starting points for boilerplates which often can be expected in this helpdesk areas. This...


Platforms: Windows

SugarCRM project is the premier commercial open source customer relationship management application provider, breaking the rules set by conventional CRM solutions. The limitations of traditional CRM software can be summarized by the lack of flexibility, high costs, and closed-source structure...


Platforms: *nix

Tele Data's Contact Management Server is a custom designed HTTP server (WWW) which act as a front end to a SQLite Database designed to provide contact management services, accessible from a Web Browser, to a single or group of users on a LAN or WAN network. It is built around a Contact database,...


Platforms: Windows, Other

hclTicket is a trouble ticket system specifically made for Help Center Live. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...).What is important is to have a trouble ticket...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

php Help Agent is a support suite that allows you to offer your visitors assistance. It includes a knowledge base for frequent questions & answers, a trouble ticket system for email support and a live chat feature that allows you to chat live with your visitors. Features of the script package...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

OPT is the single point of contact for all customer interaction for a project. Each customer is registered with a login and password, and granted access only to the projects they're involved with. They can then see the project status at a glance, including a repository of documents, lists of...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Open2Support is an opensource Support system written in PHP with IRCG and PEAR:DB. It also has an internalization system. Also, you can call visitors and send html messages to them.


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

The project is a web based software made with PHP and MySQL to support a Help desk and a knowledge data base. It is posible to add new customers, modify customers, add new jobs/requests, modify jobs, make reports based in dates etc.


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

LiveHelpNow Help Desk extension once installed will provide your business with 3 major help desk functions:1. Live Chat2. Trouble Ticket management3. Knowledge base managementYour Website is the primary face of your business.Every day visitors arrive to your website....BUT...How many of them...


Platforms: PHP

SiteHelm is a web site management system and CMS. It provides an advanced toolset for content authoring, document management, team workflows, issue & task tracking, help desk, CRM, information portals, membership systems and customer support (PHP/MySQL).


Platforms: PHP

SiteHelm is a web site management system and CMS. It provides an advanced toolset for content authoring, document management, team workflows, issue & task tracking, help desk, CRM, information portals, membership systems and customer support (PHP/MySQL).


Platforms: PHP

It's an attractive alternative to high-cost and complex customer support systems.osTicket seamlessly integrates all tickets created via email and web-based form with a simple web interface.Easily manage, organize and archive all your support requests. Clients will also be able to view tickets...


Platforms: PHP

ZaZaChat Help Desk plugin/widget once installed will provide your business with 3 major help desk functions: 1. Live Chat 2. Trouble Ticket management 3. Knowledge base managementZaZaChat Lite is offered completely free under GPLYour Website is the primary face of your business. Every day...


Platforms: PHP

LiveHelpNow Help Desk plugin/widget once installed will provide your business with must-have help desk functions: 1. Live Chat System 2. Trouble Ticket System 3. Knowledge Base SystemLiveHelpNow is reliable, trusted, responsive and award winning Help Desk Software. It will greatly benefit any...


Platforms: PHP

At the beginning of this year, we successfully moved our website from CMS Joomla 1.0 to new Joomla 1.5. Along with the transfer, we added improvements, in particular in the area of the web administration. In addition, the pricelists is now easier to use. What is more, a sophisticated order form...


Platforms: PHP