Service Level Management

Veeam Reporter Free Edition is a handy piece of software specially designed to offer all the core functionality of the full version of Reporter, including full data collection, multi-user support, and Microsoft SQL Server backend. There are no limits on the number of hosts, virtual machines... Platforms: Windows

Web Help Desk Free offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, iPhone web-app, customer... Platforms: Mac

ITU-T Recommendation P.505One-view visualization diagrams of speech quality measurement results SummaryNowadays, the numerous complex parameters that determine the speech quality of telecommunication equipment as well as the end-to-end speech quality can be interpreted by technical experts only.... Platforms: Matlab

A multi-OS (**NIX, NT, 32 bit Win) console/service/daemon dynamic DNS client. Supports many update services. Adds Windows RAS trapping; service install, management; unicode & language strings; audible alerts. Platforms: Mac

Licas is a Java based application designed to provide a lightweight (Internet-based) communication for autonomic services. It is a software package that allows a user to build distributed service-based networks that can also self-organise/self-optimise. Functionality is provided to allow for... Platforms: Windows

Sedna is built as an accessible and native XML database that is able to provide a full range of core database services. Sedna offers persistent storage, ACID transactions, security, indices, hot backup. Flexible XML processing facilities include W3C XQuery implementation, tight integration of... Platforms: Windows, 2008R2

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer... Platforms: Windows

No expiration, no ads, just free. The free help desk software edition of Web Help Desk Software for Linux server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service... Platforms: Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service... Platforms: Mac

i-doit is a web based IT documentation and CMDB. i-doit documents IT-systems and their changes, defines emergency plans, displays vital information and helps to ensure a stable and efficient IT operation: The technical documentation: This means that all information can be organised (details... Platforms: Windows, Mac, Linux

Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Engineers work to Service Level Agreements and incidents are... Platforms: PHP

SimpleHRM is an affordable, open source human resource management solution for SMEs. It is a free PHP ERP projects. It provides an easy to use, intuitive interface for HR departments, with many features including employee management, leave management, benefits, reminders and more. Companies can... Platforms: PHP

SlidePress is a WordPress plugin that allows you to publish slideshows (using SlideShowPro Standalone) in blog posts and pages. Notable features include: * Manage multiple SlideShowPro galleries with unique styling options. * Multiple data sources for slideshow content including WordPress Media... Platforms: PHP

Importation/Exportation: Import/export trails to gpx file. Unlimited number of trails, and TrackPoints. Export to gpx, Excel, PDF, XPS and KML/KMZ. Data table: Very flexible data table that allows sorting by columns, with inheritance of data, attributes, etc. Presentation on map: View... Platforms: Windows, Windows 8, Windows 7, Windows Server

Our on-demand monitoring service makes it easy and affordable to detect network and website failures early, minimizing downtime and avoiding economic impact. bello network monitoring service periodically checks your website as well as your other servers. As soon as outages are discovered you... Platforms: Windows

WebInject is a free tool for automated testing of web applications and services. It can be used to test individual system components that have HTTP interfaces (JSP, ASP, CGI, PHP, Servlets, HTML Forms, etc), and can be used as a test harness to create a suite of [HTTP level] automated functional,... Platforms: *nix

Support Incident Tracker (or SiT!) is a Web-based application for tracking technical support calls or emails. Support Incident Tracker project can manage contacts, sites, technical support contracts, and support incidents in one place. You can send and receive email directly from SiT!,... Platforms: *nix

Nimsoft Rackspace Cloud Monitor is a free standalone application that enables Rackspace customers to monitor performance and availability of their Rackspace servers while monitoring monthly resource usage to control cost. Dashboards display key performance metrics including server bandwidth, disk... Platforms: Windows

It can automatically generate code and allows positioning with Widgets.Supports AdSense, AdBrite, AdGridWork, Adpinion, Adroll, Commission Junction, CrispAds, ShoppingAds, Yahoo!PN and WidgetBucks.InstallationUnpack and upload it to the /wp-content/plugins/ directory.Activate the plugin through... Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Viart Shop is a PHP based e-commerce suite, aiming to provide everything you need to run a successful on-line business.Key features include:- Fully featured Shopping Cart- Advanced purchase calculations: bulk, trade and valued customer discounts- Completely web-based content administration system... Platforms: PHP