Remedy Helpdesk

If you are looking for a viable solution to providing complete and constant customer support, then KBlance Is just for you! KBlance is a php knowledgebase, also known as an instant faq system, which provides your customers with instant, easy and quick support. With KBlance installed on your...

ScreenStream lets others 'watch' your screen while you work. It can be used as the modern equivalent of the overhead projector. When you run this program on your computer anyone else on your network (or even the internet) can view what is on your screen by typing the link (and optional access...

Users can add their account to a group. As user-self-service authenticated users in your company may use this website to add their account to a specified group. Usability *Use groups to grant access Your company uses Active Directory groups to grant access to ressources depending on...


Platforms: Windows

Ticket-IT is a tool for the creation, management, and accompaniment of tickets. Ticket-IT is a tool directed towards companies that need a better integration and distribution of informantion about service to customers, support, development of products, callcenter, etc, among its several...


Platforms: *nix

Asterisk Manager Suite (AMS) is a collection of software; an abstraction library called Asterisk Manager Interface (AMI), a proxy daemon called Asterisk Manager Proxy (AMP), and a gui client interface called Asterisk Manager Administrator (AMA). The intention of the software is to make...


Platforms: *nix

libmms is a library implementing the MMS streaming protocol, used by most Windows Media streams. libmms library is used by the GStreamer MMS plugin, but is not tied to GStreamer or any other project. LibMMS was created out of need for common library that would remedy current situation where...


Platforms: *nix

Sciret project is an advanced knowledge based system. In the further development, Sciret will be extended to a full helpdesk system which will also include a trouble ticket system, document management, bookmark management and more. Whats New in 1.1.0 Stable Release: - Many new interesting...


Platforms: *nix

NVPerfKit project is a comprehensive suite of performance tools to help debug and profile OpenGL and Direct3D applications. It gives you access to low-level performance counters inside the driver and hardware counters inside the GPU itself. The counters can be used to determine exactly how your...


Platforms: *nix

OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to...


Platforms: *nix

Apache Directory Server is an embeddable LDAP server implemented in pure Java. Our primary vision (others also outlined below) is to build an enterprise directory server platform (and its components) where other Internet services snap in to store their data within the directory so they may be...


Platforms: *nix

PBS is a user-support call management system and call tracing system. PBS is based on intranet technologies, and it allows you to account and manage calls, inventory, projects, and performance. It features a knowledge base and reports for the manager. Whats New in This Release: - The menu...


Platforms: *nix

CPOINt is a new way to create slideshows that can be viewed on many different operating systems. Most slideshow creating programs (not mentioning any names) are designed to only work with the operating system that they were created on. Some effort has been made to remedy this, but there are no...


Platforms: *nix

The Captain FTP Widget uses the power of the Captain FTP engine and dashboard to offer users an incredibly simple way to upload files to remote servers.Note: normally the function key F12 fires up the Dashboard but this may be set in System Preferences.Note: Due to a limitation in Mac OS X 10.4...


Platforms: Mac

Provie Live Help allows you to chat with your website visitors, enabling you to give instant online customer support and pro-actively sell your product. Our desktop Chat application instantly notifies you of new chat requests, no need to keep your web browser open! Chat with your website...


Platforms: Windows

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage...


Platforms: Windows

Remote Utilities is remote desktop software for network administration in a Windows domain network. It is closely integrated with Active Directory and provides remote installation across multiple PCs as well as AD authentication support. Remote Utilities can run as a service and grant full...


Platforms: Windows, *nix, Windows 7, Windows Server

Instant Housecall is a fast, easy remote access program that lets you offer remote support through firewalls. You can transfer files, and easily view and control the remote desktop. To start a session, ask your client to run Instant Housecall then click "Start Session". You'll be connected...


Platforms: Windows

What's interesting with the Rss protocol is that it's the information that comes to you. The web comes to you - You don't have to run after information any longer. The software comes with more than one hundred chosen business feeds already embedded, that you can edit too. Thanks to this...


Platforms: Windows

Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback....


Platforms: Windows

JDisc Discovery is an agent-less network inventory and documentation solution that that covers small and medium sized networks, but also discovers data centers. JDisc Discovery provides the information that you need to run your IT more effectively. It's agent-less discovery technology...


Platforms: Windows