Remedy Helpdesk

A Java / Swing Port of the OpenIT Project -- 'An Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization.' -- See http://sourceforge.net/projects/openit for more details.

Kwok Information Server is an open source IT management system, providing IT asset tracking (hardware inventory and software license), issue tracking (helpdesk), service contract management, vendor contact management, and knowledge base.

Sistema de controle de chamados pela Web que permite total acompanhamento de todos os chamados por meio de iteração e notificação por email, também utilizado para controle de helpdesk. PHP com MySQL Acesso a DEMO em http://webchamado.sourceforge.net


Platforms: Windows, Mac, Linux

You will need to have a TPP-PRO account which means you need the revecom TPP-CATALOG account and then get the helpdesk to upgrade it to TTP-PRO, they upgrade it for free. You can only do testing in the TPP-CATALOG test mode, the TPP-PRO only has live mode.Follow the Install Instructions in...


Platforms: Windows, *nix, PHP, BSD

eTicket is a PHP-based electronic (open source) support ticket system based on osTicket, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. Main Features: - Supports aliases/piping with perl...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

HOT (Hot Open Tickets) is a user-friendly helpdesk/trouble-ticket system written using XHTML, PHP and MySQL. It is easy to administer, configures quickly and is designed using CSS to allow for easy theme changes. The project uses object-oriented coding and is standards complient. To install the...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

dotProject is a PHP web-based project management framework that includes modules for companies, projects, tasks (with Gantt charts), forums, files, calendar, contacts, tickets/helpdesk, multi-language support, user/module permissions and themes.


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

The php-arapi library is an extension for PHP4 and PHP5 for integration to BMC Remedy AR System. The library currently supports data operations.php-arapi uses Remedy Template Library to access BMC Remedy AR System. The library allows you to access AR System either through function calls or via...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Although MATLAB is supposed to support both writing and reading data from the serial port, reading data seems to either produce no result, generate an error, or crash MATLAB. To remedy the situation SerialIO() has been written. This function will allow you to set/get vectors of data from the...


Platforms: Matlab

QuickTicket is an advanced, powerful and fully customizable PHP helpdesk and troubleticket management system for organisations. It supports several databases: MySQL, SQL server, PostgreSQL, Oracle, FireBird, SQLite, Informix, DB2 and Access. This PHP ticket system is working with the most highly...


Platforms: PHP

The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration.The Support module offers the following features: * Ticketing activity is illustrated with colorful charts (depends on the Chart API module). * Tickets can be assigned...


Platforms: PHP

Zendesk for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Here's an overview of all the features: * Single sign on with Zendesk's Remote Authentication Have a healthy user base already? With Single Sign On, your users won't have to login to Zendesk to...


Platforms: PHP

Provides a javascript-based timer for tracking how long users are working on support tickets. Also provides administrative reports.Depends on the Support Ticketing System / Helpdesk module.This module is sponsored by Tag1 Consulting, Inc.


Platforms: PHP

Open-N is a project to repackage Mozilla and provide support for end-users who do not fall under the Mozilla teams support of developers and testers. Support will be free (as in beer) community based utilizing an Open Source helpdesk software.


Platforms: *nix

Axence nVision Free offers the mapping and monitoring of an unlimited number of devices and the basic features for users monitoring, inventory taking, helpdesk, and device access control. Network monitoring: -network scanning, detection of devices and TCP/IP services, web access with browser...


Platforms: Windows, Windows 8, Windows 7, Windows Server

Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use.


Platforms: Windows

AutoFAQ - knowledge base solution for everyone! - Reduce your support time. - Provide instant answers to your customers questions, 24/7. - Simple to use, yet powerful enough to slash your support time. - Innovative powerful trainable search technology. - Clever trainable answering machine....


Platforms: Windows

InletEX ERC-Easy Remote Control can help you eliminate problem to effectual remote support. Easy Remote Control (ERC) is one of the best programs for remote administration under Windows that allow you to work remotely on a computer using the regular graphic user interface (GUI). Easy Remote...


Platforms: Windows

Lanauditor launched in 1990 and was rebranded iInventory in 2002 to reflect its increasing web functionality. One of the most widely used inventory audit programs in the world, and acknowledged for its speed, accuracy, functionality and ease of use. iInventory is used mostly to: Create and...


Platforms: Windows

Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be...


Platforms: Windows