Added: August 13, 2010 | Visits: 1.300
OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to...
Platforms: *nix
Released: November 17, 2012
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Added: November 17, 2012 | Visits: 299
eXcentia's OpenSource OTRS package for external database connection from the agent interface. It adds SQL Box functionality in order to query external datasources.
Platforms: Windows, Mac, Linux
Released: October 01, 2012
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Added: October 01, 2012 | Visits: 528
BugCam is the easiest way to add bug videos to your bug reports! It integrates directly with your favorite bug tracking tools, including Fogbugz, JIRA, Trac, Mantis, Bugzilla, Gemini, and Redmine. Saves time for testers and developers. A Bug Video is a recording of your computer screen that you...
Platforms: Windows
Windows Software
Albina Merfyn - I find this to be really easy to use. I can...
