Jitbit Helpdesk

PHPHelpdesk is a helpdesk application written in PHP.It currently supports managing user accounts, departments, and categories. It allows users to submit tickets and rate their priority. It allows many users to login and work on the tickets to resolve the problems. It also has some limited...

OpenIT is a PHP driven Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization. Sort of a mini-Directory solution for SMBs using PHP and any Pear::DB supported database.

Integrates the Support Ticketing System / Helpdesk module with the IRC Bot. This allows the bot to post message notifications to configurable IRC channels when tickets are created, updated and closed.This module is sponsored by Tag1 Consulting, Inc.


Platforms: PHP

The Multi Statistics Module is a simple administration module to place in the Control Panel of your Joomla website and give you different statistics about the Users, Helpdesk (if installed) and Sales (Virtuemart, redShop or Digistore).The users information is always shown, the helpdesk and the...


Platforms: PHP

ViArt Shop Free is a powerful, flexible and easy to use template-driven PHP shopping cart system, which is fully customisable to suit almost any design or function. It includes many advanced features such as a powerful content management system, a forum, helpdesk support system, integration with...


Platforms: Windows, Mac, *nix, BEOS

Quest Reporter enables administrators, security officers and helpdesk staff to collect the data they need, whether for configuration change auditing, a security assessment of their Windows infrastructure or for Active Directory pre- and post-migration analysis. Reporter ensures adherence to sound...


Platforms: Windows

Spiceworks is free network management software designed for networks with up to 500 devices. It combines inventory, monitoring, help desk and community Q&A into one easy-to-use application. It enables you to quickly and conveniently inventory the hardware, software, and patches that reside on...


Platforms: Windows

Netwrix Password Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address...


Platforms: Windows, Windows 7, Windows Server

A wealth of uses: Helpdesk, education, remote system administration, telecommuting and family technical support, to name a few. Use it to transfer files easily between machines with Vine Viewer and allow Multiple Desktop Sessions on the same computer. Additional VNC Clients are available for Mac...


Platforms: Mac

SchoolNET is an Intranet system originally developed by a secondary school for primary and secondary schools. The system has also been adopted by small businesses too. The main aims of SchoolNET are to bring together all the paper based administration tasks of a n organisation and improve the...


Platforms: Windows

Algoware Lockout Manager for Active Directory is an easy-to-use application that helps administrators and helpdesk personnel resolve account lockout incidents and reset passwords. This reduces downtime caused by user inability to log in as well as administrative overhead. Features - Quickly...


Platforms: Windows

versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been...


Platforms: Windows

Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and...


Platforms: Windows

ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news...


Platforms: Windows, Mac, Linux

Firefly is a multi-user professional help desk system with several additional applications including company and contact management, knowledge database management, and contracts management. Firefly is also an application framework providing services such


Platforms: Windows, Mac, Linux

A Java / Swing Port of the OpenIT Project -- 'An Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization.' -- See http://sourceforge.net/projects/openit for more details.


Platforms: Windows, Mac, BSD, Linux

Kwok Information Server is an open source IT management system, providing IT asset tracking (hardware inventory and software license), issue tracking (helpdesk), service contract management, vendor contact management, and knowledge base.


Platforms: Windows, Mac, Linux

Sistema de controle de chamados pela Web que permite total acompanhamento de todos os chamados por meio de iteração e notificação por email, também utilizado para controle de helpdesk. PHP com MySQL Acesso a DEMO em http://webchamado.sourceforge.net


Platforms: Windows, Mac, Linux

You will need to have a TPP-PRO account which means you need the revecom TPP-CATALOG account and then get the helpdesk to upgrade it to TTP-PRO, they upgrade it for free. You can only do testing in the TPP-CATALOG test mode, the TPP-PRO only has live mode.Follow the Install Instructions in...


Platforms: Windows, *nix, PHP, BSD

eTicket is a PHP-based electronic (open source) support ticket system based on osTicket, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. Main Features: - Supports aliases/piping with perl...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris