Help Desk Systems

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering...

Red Drive is a free file transfer extension that integrates with your Windows Explorer environment allowing you to drag, drop, open and edit files on remote servers without launching a separate file transfer client. Red Drive supports various file transfer protocols including FTP, FTPS (FTP over...

SysAid is software for organizations' IT (Information Technology)departments.It provides asset management, automatically scanning theorganization's network and listing its machines.SysAid providesdetails on each machine (its hardware, software, history, and more), andlets you remote...


Platforms: Windows, *nix

Spiceworks is free network management software designed for networks with up to 500 devices. It combines inventory, monitoring, help desk and community Q&A into one easy-to-use application. It enables you to quickly and conveniently inventory the hardware, software, and patches that reside on...


Platforms: Windows

The Faq-O-Matic is a CGI-based system that automates the process of maintaining a FAQ list. It allows visitors to your FAQ to take part in keeping it up-to-date. A permission system also makes it useful as a help-desk application, bug-tracking database, or documentation system. Jon wrote an...


Platforms: *nix

Best Practices Enterprise Ecommerce LTL Freight Solution -UPS, Fedex- LTL, TL Carrier Freight,(Freighquote.com, Freightcenter, Worldwide Express.) Negotiate Your Own Price Based On Your Requirements - Easy To Use - 100% Template Controlled - Graphics Enhanced Wysiwyg Template Site - Content Rich...


Platforms: Windows, *nix

Whether you are looking for a helpdesk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Helpdesk will ensure you deliver professional levels or service through timely management and high levels of feedback....


Platforms: Windows

Instant Housecall is a fast, easy remote access program that lets you offer remote support through firewalls. You can transfer files, and easily view and control the remote desktop. To start a session, ask your client to run Instant Housecall then click "Start Session". You'll be connected...


Platforms: Windows

Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares. Checklan Alerter allows you to prevent outages on your servers, survey your...


Platforms: Windows

JiJiTechnologies SelfUpdate - Maintaining the employee's detail up to date in the Active Directory is a cumbersome task for admin or help desk. They must spent few hours to check whether the information is accurate or not. If an employee changes his phone number or moves to some other location,...


Platforms: Windows

SAManage is a leading provider of secure, on-demand IT Management services that helps companies manage their PC and software assets, organize software licenses and IT contracts, and detect risks and license compliance gaps. Delivered as an on-demand service with no software or servers required,...


Platforms: Windows, Mac, Unix, Linux

There's A Reason Why Writers Of All Genres Choose The Instant Writing Resource Tool Bar ... It's freeware providing instant access to free writing resources and writing links. Developed by Rowdy Rhodes its primary use is to provide access to the massive writing resource site Freelance Writing...


Platforms: Windows

PhraseExpress manages your frequently used text snippets in customizable categories for quick access. PhraseExpress saves hours of typing. It is the ideal solution for personnel in office, technical support, customer care, help desk, call center and medical or legal transcription settings. The...


Platforms: Windows

Setup your own in-house affiliate program with the Next-G Affiliate Software. - 3 Tier System - Tracks sales, clicks, leads up to 3 levels - Differential Commission Tools - Affiliate Group wise , Affiliate wise , lifetime commissions - CRM tools - Built in help desk system, broadcasting and...


Platforms: Windows, Mac, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source

Uplinx-Software Cleanup and Update Tool allows you to easily remove entries from Cisco Unified Communications Manager version 6 to 8 which are no longer in use. It helps to operate your Cisco phone system by cleaning out any unused objects from your Cisco Callmanager. It automatically identifies...


Platforms: Windows

Our largest site is 400+ Agents logging 5000+ Requests / month supporting !9,000 End Users at a global Bank. From running a small Help Desk to managing Enterprise Infrastructure, .Biz is the scalable, reliable, customizable, full featured solution for you, Successfully competes with...


Platforms: Windows

Are you planning a Windows 7 rollout? The Glimpse Windows 7 Readiness Tool inspects the readiness state of a machine for Windows 7 to run. You may also collect the hardware, software, network, and security information of the device for troubleshooting issues reported by your users. The MaaS360...


Platforms: Windows

The ATAF-Support program is a FREE online web database application that can handle online support request. The ATAF-Support program is used on this site. ATAF-support runs on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed The ATAF-Support has 4 forms * A support form where the...


Platforms: Windows, Linux

MaaS360 Glimpse for Mobile Data provides a snapshot of your end users' connections for devices connecting through the Windows 7 Mobile Broadband API. Some of the key information displayed is Device Name, Current Network Provider, Connected Status, Firmware Version, IMSI Number, ICCID Number,...


Platforms: Windows

Free Screen To Video allows you to record screen activity to video. Record Entire or parts of your screen to FLV, AVI, WMV or SWF. Very easy to use, Free screen to video can record mouse mouvements and audio from a microphone. You can create help desk, online help, training, education and...


Platforms: Windows