Excel Contact Center

This simple yet powerful contact scheduler, based in Microsoft Excel, allows any type of business to create a list of contacts, then schedule those contacts in available time blocks. This schedule is fully customizable, allowing you to specify an exact Year, Start and End Times, and optional...

Free Excel Contact Appointment Scheduler easily books contact appointments, schedules all of your contacts for any type of business. Book 15, 30, 45 and 60 minute appointments with a click of a button. All times are automatically filled in color. Just add all of your contact information on the...

Desktop recursive File manager Shortcuts and Task Manager Manager names and programs Phonebook Schedule of commitments quick notes Audio Player Clock Alarm Picture Viewer Slideshow photos and images Contact center and support Resource Manager system Adjust monitor brightness Interface single...


Platforms: Windows

The Genalyze log analyzer, a simple yet highly extensible framework for parsing log files, was designed for parsing T-Server log files generated by Genesys contact center software platform, yet is generic and easy enough to adapt for other log formats.


Platforms: Windows, Mac, Linux

LIVECHAT Contact Center is a fast and intuitive live chat software to enable your sales representatives contact customers on the website. Help online visitors find what they need before they leave your site. * Increase sales conversion rate and customer satisfaction level. * Allow customers to...


Platforms: PHP

Set of tools to improve your productivity among other many features. Features: -Desktop recursive -File manager -WX Work Module -Shortcuts and Task Manager -Manager names and programs -Phonebook -Schedule of commitments -quick notes -Audio Player -Clock Alarm -Picture...


Platforms: Windows

Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your...


Platforms: Windows

Complete Excel Names is a COM add-in that allows you to set the width of the Name Box in Excel.


Platforms: Windows

ADX Toys for Microsoft Excel is a COM add-in that adds several useful features to Microsoft Excel (see screenshot). The add-in is based on Add-in Express technology (http://www.afalinasoft.com/) and designed to show you how to create add-ins, how to manage add-in's toolbars and controls, and...


Platforms: Windows

Here you can see an Italy Seria A. This is a file for Microsoft Excel. It consists of all matches of the season 2005-06. You can easily keep an eye on the whole season. In this table you can manualy add results of matches. Calendar with dates of all matches is also in this file. Intellectual...


Platforms: Windows

Public Mail 2 Contact for Outlook is a Freeware Microsoft Outlook addon. It generates Outlook contacts from existing e-mails and verifies whether the e-mail-address does already exist as contact of Outlook. Adequate filters prevent Public Mail 2 Contact from creating doubles in Outlook during...


Platforms: Windows

Advanced Contact Manager is a simple contact management solution for your sales and technical support teams to keep track of your customers, open issues and call and contact history. Advanced Contact Manager can help your team handle all incoming and outgoing calls, track the history of client...


Platforms: Windows

This is a free sample add-in (ready to install and use) that adds a number of useful features to Microsoft Excel, including advanced options for Excel styles, merging cells and special paste options. The add-in is based on the innovative Add-in Express technology and gives you an example of...


Platforms: Windows

Excel Worksheet Recovery Assistant lets you repair damaged MS Excel files without special efforts. You do not have to download an amount of demo software for try outs. Excel Worksheet Recovery Assistant will do all work relating to the possible recovery variants. Repair utility will provide you...


Platforms: Windows

NBL Contact is a Windows database-driven software designed for personal, soho, small and medium size company, to manage personal or company contact, print envelope or mailing label and send group email. Include feature: Master Editor: Store Person, Company, Employee and Organization...


Platforms: Windows, Windows Server

Zortam Mp3 Center is all-in-one Mp3 applications.It includes Auto Tagger that gets covers,lyrics and other tag information from Zortam database, MP3 Organizer, ID3 Tag Editor, Mp3 Player, CD Ripper, Wav/Mp3, Mp3 Normalizer. In addition you can batch rename files using ID3 info, synchronize ID3...


Platforms: Windows

ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell Erlang-based software in expensive...


Platforms: Windows

Elisa Media Center project was designed to create an open source cross platform media center solution. While our primary development and deployment platform is GNU/Linux and Unix operating systems we also currently support Microsoft Windows and also hope to support MacOSX in the future. Elisa...


Platforms: *nix

Framework for Contact properties offers quick access to your contacts and also view their status. Short version: Want quick access to your contacts, or see what their status is? Here you go: Have contact cards floating on the desktop, or list them on Kicker, so things like chatting or...


Platforms: *nix

Help Center Live is dedicated to making available the tools to help you serve your customers and visitors. The Help Center Live Community produces Help Center Live free of charge. All we ask for is your ideas and comments.Modules" are expansions of the core being of HCL. These build on the solid...


Platforms: Windows, *nix, PHP, BSD Solaris