Emergency Call Center Software
asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features. First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same time, the user client (browser) analysis the data,...
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (58): asterCRM Download |
Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your...
Platforms: Windows
License: Freeware | Size: 1.44 MB | Download (563): Lokad Call Center Calculator Download |
PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (61): PHP Call Center Download |
PHP Call Center is a web-based application used to keep track of a company's incoming phone calls.It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.
Platforms: PHP
License: Freeware | Size: 30.72 KB | Download (42): PHP Call Center for Scripts Download |
asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features.First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same time, the user client (browser) analysis the data,...
Platforms: PHP
License: Freeware | Size: 473.77 MB | Download (44): asterCRM for Scripts Download |
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc.
While other providers sell Erlang-based software in expensive...
Platforms: Windows
License: Freeware | Size: 263.67 KB | Download (970): ErlangXLS Download |
PrettyMay Call Center for Skype is a 100% software-based Skype IP PBX that replaces traditional proprietary hardware PBX / PABX.
It allows Small Business to quickly and affordably implement a Skype IP PBX / PABX system with Auto-Attendant, Interactive Voice Response (IVR), Automatic Call...
Platforms: Windows
License: Freeware | Size: 5.5 MB | Download (52): PrettyMay Call Recorder for Skype Basic Download |
Simple Help Desk is a php based free help desk call center system for your web site or internal web page. End users can create a account and submit new trouble tickets, and also view their past trouble tickets.Administrators resolve trouble tickets, special administrators can be assigned to only...
Platforms: PHP
License: Freeware | Size: 102.4 KB | Download (44): Simple Help Desk Software - A Free PHP Web App Download |
Clear Focus Call Centre is completely free call centre software for SMEls. With powerful reporting tools, multi-user capabilities and robust design Clear focus Call Centre provides a useful cost free solution. Product Features: Multi-User System l Setup as many individual users as you like, each...
Platforms: Windows
License: Freeware | Size: 2.82 MB | Download (580): Clear Focus Call Centre Download |
License: Freeware | Size: 536 KB | Download (479): Call411 Download |
Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.
Platforms: Windows
License: Freeware | Size: 331 KB | Download (131): Axon Virtual PBx System Download |
Cross-platform calendar/schedule that uses the sqlite DB to handle multiple schedules with ease in single, small, portable files that are easy to backup or transfer. Simple, functional and the strongest feature is how well it prints out a daily schedule with a single click. Windows requires no...
Platforms: Windows, *nix
License: Freeware | Size: 3.6 MB | Download (97): Quorum Call Conference Software Download |
With the growing interest in Home Theater PC (HTPC), Media Center software, and Consumer Electronic (Mpg1-4/Network/USB DVD players, networked digital home entertainment expander, portable multimedia device), the time is right to have a common metadata file for content and particularly for...
Platforms: Not Applicable
License: Freeware | Size: 29 KB | Download (134): McGrath Information Solution Download |
The Genalyze log analyzer, a simple yet highly extensible framework for parsing log files, was designed for parsing T-Server log files generated by Genesys contact center software platform, yet is generic and easy enough to adapt for other log formats.
Platforms: Windows, Mac, Linux
License: Freeware | Size: 484.18 KB | Download (46): Genalyze Download |
Way2calls Hi-Phone products family are External USB / RS232 Plug and Play CTI (Computer Telephony Integration) Devices. Any software application or web page integrating a Hi-Phone device, can have full-featured Telephony functionality such as Make call, Answer-incoming call, Call Progress...
Platforms: Java
License: Freeware | Size: 1.25 MB | Download (47): Way2call Hi-Phone USB Java Telephony API (SDK) JAVA Library with JNI wrapper DLL Download |
4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Service Providers, businesses of all sizes, call centers and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a...
Platforms: *nix
License: Freeware | Size: 3 KB | Download (127): 4PSA VoipNow Express Download |
Asterisk Manager Suite (AMS) is a collection of software; an abstraction library called Asterisk Manager Interface (AMI), a proxy daemon called Asterisk Manager Proxy (AMP), and a gui client interface called Asterisk Manager Administrator (AMA). The intention of the software is to make...
Platforms: *nix
License: Freeware | Size: 276.48 KB | Download (160): Asterisk Manager Suite Download |
A very simple, fast, friendly contact management phone book software with printing ability, phone dialer integration, backup/restore features, moving/copying contact cards. Easy to understand screen layout. Perfect for sales leads, customer database, vendor database, business/personal contacts,...
Platforms: Windows
License: Freeware | Size: 2.4 MB | Download (510): Digital PhoneBook Download |
An affordable solution for tracking your membership, contributions, small groups, Sunday school classes and other groups within your church or non-profit ministry.
Roll Call also includes a child check-in system to help keep the children in your care safe from un-authorized pick-up.
Roll Call...
Platforms: Mac
License: Freeware | Size: 72.6 MB | Download (55): Roll Call 9.5 for Mac OS Download |
Spy Emergency Analyzer Tool lists all critical areas of your PC like startup programs, BHOs, running programs and loaded libraries. It helps in situations when you have been infected by new and unidentified spyware, adware, keylogger, trojan or worm. A generated log file can be send to Spy...
Platforms: Windows
License: Freeware | Size: 298 KB | Download (447): Spy Emergency Analyzer Tool SA Download |