Conference Call Center

Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your...

PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.

PHP Call Center is a web-based application used to keep track of a company's incoming phone calls.It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.


Platforms: PHP

ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell Erlang-based software in expensive...


Platforms: Windows

Conference Call Pro provides schedule and scoring data from the 2005 season for teams in the National Football League. The widget fetches its data from FOXSports.com (with permission!), and links to more details information on that web site.To save screen real estate, collapse the widget to just...


Platforms: Mac

Conference Call Gridiron (formerly Conference Call) provides schedule and scoring data from the 2005 season for teams in NCAA Division I. The widget fetches its data from FOXSports.com (with permission!), and links to more details information on that web site.To save screen real estate, collapse...


Platforms: Mac

Conference Call OMNI provides a centralized source of schedule and scoring data for a variety of sports: Collegiate and professional basketball (men's and women's) Collegiate and professional football Professional baseball Professional hockey Professional men's soccer Professional auto...


Platforms: Mac

asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features. First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same time, the user client (browser) analysis the data,...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

PrettyMay Call Center for Skype is a 100% software-based Skype IP PBX that replaces traditional proprietary hardware PBX / PABX. It allows Small Business to quickly and affordably implement a Skype IP PBX / PABX system with Auto-Attendant, Interactive Voice Response (IVR), Automatic Call...


Platforms: Windows

Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.


Platforms: Windows

This project aim to provide a web based application to plan Conference Call using Asterisk application MeetMe(). The engine is based on Vaadin language to improve the portability of the application, Hibernate and some AGI script based on PHP.


Platforms: Windows, Mac, Linux

asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features.First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same time, the user client (browser) analysis the data,...


Platforms: PHP

Simple Help Desk is a php based free help desk call center system for your web site or internal web page. End users can create a account and submit new trouble tickets, and also view their past trouble tickets.Administrators resolve trouble tickets, special administrators can be assigned to only...


Platforms: PHP

Way2calls Hi-Phone products family are External USB / RS232 Plug and Play CTI (Computer Telephony Integration) Devices. Any software application or web page integrating a Hi-Phone device, can have full-featured Telephony functionality such as Make call, Answer-incoming call, Call Progress...


Platforms: Java

is a next-generation telephony engine; while currently focused on Voice over Internet Protocol (VoIP) and PSTN, its power lies in its ability to be easily extended. Voice, video, data and instant messenging can all be unified under Yate's flexible routing engine, maximizing communications...


Platforms: *nix

A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, and your sales. All this, and...


Platforms: Windows

4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Service Providers, businesses of all sizes, call centers and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a...


Platforms: *nix

A Windows free SIP IP PBX software. It is very easy to use and deploy, with powerful features like:ACD, Auto Attendant, Call Park, Ring Group, Conference, Call Pickup Group, Auto Outbound Dialer, Database CDR report, Database PBX Status Report. It supports SIP extensions, SIP accounts, inbound...


Platforms: Windows

Who Calls uses your modem to detect the CallerID of a calling party. Caller ID (caller identification or CID, and more properly calling number identification CNID, also known as CLID=calling line identity or CLIP=calling line identification presentation) is a telephone service that transmits the...


Platforms: Windows

CounterPath's X-Lite is the market's leading free SIP based softphone available for download. Combining voice and video calls, Instant Messaging and presence management in an intuitive and familiar interface, X-Lite helps you seamlessly transition from a traditional hard phone environment into...


Platforms: Mac