Comcast Customer Support
WeQuest is an open-source simple tiny chat-like CRM system that provides live customer support directly from your website, so you can give one-on-one help in real-time, adding the human touch to your website. Written in PHP and uses AJAX.
Platforms: Windows, Mac, Linux
License: Freeware | Size: 80.6 KB | Download (51): WeQuest - simple tiny chat-like system Download |
Web Help Desk Free offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, iPhone web-app, customer...
Platforms: Mac
License: Freeware | Size: 114 MB | Download (59): Web Help Desk Software - Free Ed Download |
KubeSupport is a free PHP project to manage your customer support features for easy to edit HTML Template files and language files. You are allowed to either open a new support ticket or check on existing tickets. Detailed manuals provided for you to solve whatever problem you may encounter....
Platforms: PHP
License: Freeware | Size: 327.68 KB | Download (42): KubeSupport Download |
LiveAdmin is an online customer support chat system, hosted based and ready to use. All you have to do is to signup at http://www.liveadmin.net and get a site key, then use it in configuration section of module.WidgetIn the Appearance -> Widgets in WordPress 2.8 or newer you'll find the LiveAdmin...
Platforms: PHP
License: Freeware | Size: 10 KB | Download (42): Live Admin Download |
Dynamsoft Issue Tracking Anywhere is a web based issue tracking system designed for issue/work item tracking, bug tracking, customer support and project management.
Issue Tracking Anywhere has two editions: Standalone and Hosted. Issue Tracking Anywhere Standalone can be downloaded and installed...
Platforms: Windows, Windows 7, Other
License: Freeware | Size: 39 KB | Download (66): Isssue Tracking Anywhere Download |
JMS Online Support module displays contacts information of your supporter in your site. In the first version, that module only support 5 supporters at the same time and some chat client like yahoo, skype, msn, aim, icq, email, telephone. With the JMS support online module, users in your site can...
Platforms: PHP
License: Freeware | Size: 20.48 KB | Download (40): JMS Online Support Module Download |
Want to hike up your store sales & develop client loyalty? Totally FREE InstanteStore Live Support Chat Software makes it so simple! Start chatting with your customers for free now and enjoy the boost in sales.
New software makes it so easy to setup. Simply copy & paste a line of code into...
Platforms: Windows
License: Freeware | Size: 173.13 KB | Download (190): InstanteStore Live Chat Software Download |
Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email...
Platforms: Windows
License: Freeware | Size: 9.49 MB | Download (57): Polar Help Desk Free Download |
A nice looking online cusotmer support script using php, mysql, flash to operate. It allows the visitors to wait for a representative to answer a question, but after some while if you are offline, customer can send you an email.
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (60): phpOnline Script Download |
Issue-Tracker is a support issue tracking system written in PHP, with option of either a PostgreSQL of MySQL backend. The system is designed to be user friendly, and uses a simple modular API to make addition of new modules or features very easy.Issue-Tracker also includes many features that will...
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (61): Issue Tracker Script Download |
vTiger is a open source Customer Relationship Management application with comparable functionality to SugarCRM and Salesforce.com, but with more free features. It includes phone and e-mail integration, analysis and reporting, customer support with self-service portal, and marketing & sales...
Platforms: *nix
License: Freeware | Size: 233.54 MB | Download (36): TurnKey vTiger Live CD Download |
Try MS Outlook as Hotline/Helpdesk-solution for customer mails at Secretariat. You will get a specified structure with the typical subjects that turn up in customer mails Secretariat, together with starting points for boilerplates which often can be expected in this helpdesk areas. This...
Platforms: Windows
License: Freeware | Size: 246.02 KB | Download (190): Templates for Secretary Helpdesk texts Download |
SugarCRM project is the premier commercial open source customer relationship management application provider, breaking the rules set by conventional CRM solutions. The limitations of traditional CRM software can be summarized by the lack of flexibility, high costs, and closed-source structure...
Platforms: *nix
License: Freeware | Download (307): SugarCRM Download |
Ticketsmith project is an all-in-one, Web-based email support ticket system. Messages sent to your support email list are inserted into a database and cataloged for easy viewing on the Web. Replies, both staff and customer, are also cataloged, even though your customer uses a regular mail...
Platforms: *nix
License: Freeware | Size: 20.48 KB | Download (126): Ticketsmith 1.0 Download |
Ace Operator offers a simple and inexpensive way to connect online customers with live operators who can answer questions about products and provide sales support, technical support and training. Ace Operator project is a customer contact solution for online businesses. Online businesses can...
Platforms: *nix
License: Freeware | Size: 19.5 MB | Download (96): Ace Operator Download |
Tele Data's Contact Management Server is a custom designed HTTP server (WWW) which act as a front end to a SQLite Database designed to provide contact management services, accessible from a Web Browser, to a single or group of users on a LAN or WAN network. It is built around a Contact database,...
Platforms: Windows, Other
License: Freeware | Size: 2.42 MB | Download (56): TD Contact Management Server Download |
php Help Agent is a support suite that allows you to offer your visitors assistance. It includes a knowledge base for frequent questions & answers, a trouble ticket system for email support and a live chat feature that allows you to chat live with your visitors. Features of the script package...
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (58): php Help Agent Download |
OPT is the single point of contact for all customer interaction for a project. Each customer is registered with a login and password, and granted access only to the projects they're involved with. They can then see the project status at a glance, including a repository of documents, lists of...
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (59): Outreach Project Tool Download |
Open2Support is an opensource Support system written in PHP with IRCG and PEAR:DB. It also has an internalization system. Also, you can call visitors and send html messages to them.
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (56): Open2Support Download |
Help Center Live is a Live Support tool written in PHP, using a MySql database, that allows visitors on a webste to hold a conversation in real time with a representative of the website. Requirements: - Web Server - PHP 4.3+ - MySQL 1.3+ - It is highly recommended that you have register_globals...
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (54): HelpCenter Live Download |